“You have excellent customer service, I ended up calling not once but twice about my order. Your customer service representative was just incredibly kind and helpful. My order was received quickly and correctly. Thank you!”
“Koala Health has always answered my emails in a timely manner. They have always helped me change an authorship order if necessary. The meds for my furbaby always arrive on time. I love the convenience of Koala!”
“Our little dog was having digestive problems and Koala put our order on hold, until our Vet could find out what was causing her problems. Started on a new medication and her stomach is feeling much better. So nice of Koala to hold our order for a few weeks.”
“I like koala, but I was disappointed in my last delivery. I ordered medication on April 12th and did not receive it until April 27th. In the meantime, my dog had run out”
“Customer Service and timely communication was a strength during my first time ordering and throughout the process, both by email and phone.
Package came well packed with a lovely Koala gift for Bodie.
I am well pleased.
Paws up from Diana and Bodie:)”