“This was my first order with Koala. Kevin provided excellent customer service, assisting me with the various medications, ordering process, and shipping as quickly as possible, since my older Labrador Retriever needed two of the medications urgently. To add to my sense of urgency, we were coming upon a weekend when I knew my dog would be out of meds. Kevin called to confirm when each step of the ordering/confirmation/shipping process was fulfilled. Sure enough, all of the medications arrived on Friday, before the weekend. The customer service, shipping and ease of creating a Koala account linked our Verterinary office was very streamlined.”
“Highly satisfied! I work in the pharmacy at an animal hospital and we have partnered with you. I refer our clients to you everyday and decided it was time to experience Koala for myself. I must say, the process was super simple and I can now honestly tell my clients how easy and convenient it is to get their prescriptions from you, because if my first hand experience. Thank you, Koala!”
“We are very pleased with Koala Halth. Customer service was excellent! Shipping was excellent as we received Jethro's meds by priority shipping. We couldn't ask for better service!
Bob and Mary Turpin, Winchester TN”
“Your team is amazing! I don't need to do anything but get his medication from the mailbox. I recently reached out to change the ship date. It was taken care of, shipped and arrived when I was told.”
“Packaging is over done. Plastic pill packaging is better than harder to open containers but would prefer a bottle with lid especially if it results in lower packaging use. Didnt need a scarf 4 dog or the fancy paper used would rather have saved more $$.”
