“Awesome customer service. We had a delay with my vets office submitting the prescriptions also let me say the packing is top notch. Pricing was on point and such a relief from what the vets office would have charged me.”
“Managed my prescriptions for my dog without fail, always notified me in advance of any issues with my doctor's refill requests, and delivered accurate packages on time. Couldn't ask for anything else.”
“I have always had excellent service from koala health and my dogs medications have always come on time or had an explanation ( such as my vet has to update the rx) as to why they were not enclosed in the order. Excellent service in all areas of my pets medications.”
“I received my order and the prices were good. I had asked that my shipment wait a week since I was going to be out of town. I was assured it would ship the day I got back. However, it arrived while I was away. Fortunately, it was still there when I returned.”
“The platform was easy to use, the product arrived on time and undamaged. The bandana was cute but too small for our brute. There was a lot of marketing materials and a larger cardboard box. I felt the packaging and marketing materials were not environmentally responsible.”
“Have not been using Koala very long. Our Veterinarian just changed to your company this last year. The medication came on time which is appreciated. I'm not sure if you sent a reminder beforehand that it was on it's way. If you did not. That would be my only request. I was quite familiar with prior pharmacy. Just need to get used to change. Thanks for your service.”
“I personally love Koala Health and recommend it to all my friends. They always seem to have the best prices, best shipping costs, and are relatively quick in contacting my vet. Additionally, they seem to almost always have some kind of promo going on for new clients.”
