“First time using the company and they very sweet to send a welcome card and a bandana. I’m pleased I can now use them since it’s quick and convenient”
“I appreciate Koala Health taking the guesswork out of filling my pets’ meds when I need to. Each pet’s prescriptions of Heartgard and flea med comes promptly and well labeled for each of my 3 pets. I’m notified when the package is shipped, how much my card will be charged, etc. It’s so convenient.”
“Outstanding customer service! No complaints for Koala’s team.
The only challenge for residents of Hawaii may be the USPS. This order took four weeks to deliver. Take a look at this USPS tracking number. 9400137903745512865746.
Shipped 5/29/25 and received 5/27/25. UPS and FedEx deliver in 3 to 5 days. To some, this could tarnish the hard work displayed by Team Koala.
Outside of USPS, all is great.”