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Koala Health Reviews

4.7 Rating 14,616 Reviews
91 %
of reviewers recommend Koala Health
Read Koala Health Reviews
Koala Health 5 star review on 3rd April 2023
Debi G
Koala Health 5 star review on 1st April 2023
Sharon F
Koala Health 5 star review on 1st April 2023
Rose J
Koala Health 5 star review on 30th March 2023
Tracy H
Koala Health 5 star review on 30th March 2023
Cristina P
Koala Health 5 star review on 29th March 2023
Bill L
Koala Health 5 star review on 29th March 2023
Della D
115
Anonymous
Anonymous  // 01/01/2019
Shipping took longer then expected. I was showed 3 to 5 days and it took 8. Website is very user friendly. Carried all the products I needed. Overall, Good experience.
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Posted 10 months ago
Overall good. Took longer to receive than expected.
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Posted 10 months ago
I love the customer service very friendly and packaging so cute and personalized. But it took two weeks to get my meds and my baby needs them for her heart. For that not sure if I could use them again.
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Posted 10 months ago
The prices are almost 1/2 the vet office. The processing of a received prescription was a little slow this time. But maybe it was over weekends or holidays or something
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Posted 10 months ago
I love the cost savings. The delivery to my home, I just wish the tablets were easier to break apart.
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Posted 10 months ago
Process was easy.
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Posted 10 months ago
We appreciate all the communications, and updates regarding our order. My only feedback is to include either no toy, or a better quality toy. The fish toy included in the package with our cat’s meds had glued on wiggle eyes. They are a choking hazard for all animals as they can be easily pulled off. I found it in her mouth! The glue is also toxic. Please consider the safety of our pets when sending this.
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Posted 10 months ago
Easy to put on and take care of.
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Posted 10 months ago
Price was great. Getting my order had issues & my dog suffered with her allergies a week longer. You said you had tge wring vet info. You had my number. Calling or texting me would've been faster than emailing me. I get hundreds of emails every day. When/If there us a next time we'll make sure all info is perfect before ordering. Thanks!
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Posted 10 months ago
Very happy, took a little longer than expected to process
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Posted 10 months ago
The shipping box was not intact upon receipt
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Posted 10 months ago
I had trouble with the online account, but when I called they wer very helpful and solved my problem immediately.
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Posted 10 months ago
Good service
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Posted 10 months ago
Customer service on phone is good. Not so much over email. When I first started, the price was competitive and I got email updates. This last shipment, I didn’t receive notice so I didn’t know the money was coming out of my account and the price had gone up several dollars over what I could get elsewhere.
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Posted 10 months ago
I absolutely loved the packaging. That can really make a difference, especially in this economy where everything is so expensive, it makes it feel like I'm getting my money's worth, plus the bandana was amazing 😍
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Posted 10 months ago
Excellent in every way but only 4 stars because every time I order a refill, you automatically put it back on auto refill and I have to call or send email to take it off auto refill. I ordered my cats medicine and before I even received it, I got an email saying the next refill was ready to be shipped!! No where on website to take it off auto fill. Very annoying. Otherwise great price, shipping and experience! Thanks
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Posted 10 months ago
The ordering process online was easy. But there were issues with my vet, which was not the fault of Koala Health. The only issue I had is that they did not send out emails that there was an issue, I only knew there was an issue by logging in and looking at the status.
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Posted 10 months ago
Took a bit longer to arrive but I received it yesterday.
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Posted 10 months ago
Koala was slower than I had anticipated in the delivery process.
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Posted 10 months ago
So far my experience has been great. The cost is way better than what I’d been paying elsewhere and I appreciate that it’s on auto delivery so I don’t have to worry about reordering too late and worrying if I’ll run out before the next order comes.
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Posted 10 months ago
Koala Health is rated 4.7 based on 14,616 reviews