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Koala Health Reviews

4.7 Rating 14,664 Reviews
91 %
of reviewers recommend Koala Health
Read Koala Health Reviews
Koala Health 5 star review on 3rd April 2023
Debi G
Koala Health 5 star review on 1st April 2023
Sharon F
Koala Health 5 star review on 1st April 2023
Rose J
Koala Health 5 star review on 30th March 2023
Tracy H
Koala Health 5 star review on 30th March 2023
Cristina P
Koala Health 5 star review on 29th March 2023
Bill L
Koala Health 5 star review on 29th March 2023
Della D
115
Anonymous
Anonymous  // 01/01/2019
Would have preferred a six month supply
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Posted 9 months ago
The process was seamless, but the code provided from the vet didn’t work to get a discount.
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Posted 9 months ago
The convenience of them linking with my vet is good; however, I do not like that when ordering online you are set up with auto ship and them storing your credit card information. I was able to call and get a one time shipment of my dog's medication and was told I could call back after I received her medication and get my credit card information deleted. I think you should be able to order online without auto ship and without your information being stored.
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Posted 9 months ago
Less packaging please. Otherwise ok.
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Posted 10 months ago
Didn’t like that you couldn’t cancel on line. I sent 2 emails and no response. I ended up calling. I really had to work to cancel.
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Posted 10 months ago
Worked well. Need to order nexgard also.
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Posted 10 months ago
The price is good, i just figured i would of recieved them a little sooner. it just took longer thani though. Thanks
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Posted 10 months ago
Easy to do business with
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Posted 10 months ago
Good prices on the prescription meds my dog needs. Communication is great. Processing and shipping is not lightning speed, but the cost--it's free!--makes it worth a few days. Recommended.
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Posted 10 months ago
Koala Health is great! The only thing to keep an eye on is that all medications are put on an auto-refill, so if your pet is prescribed something as-needed you’ll need to email them to stop the auto-refill. Otherwise, shipping is timely, approvals are quick, and customer service is great!
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Posted 10 months ago
After speaking with the on call pharmacist (during the weekend), he was able to help resolve an issue with my dog's RX. He noted the problem in his file and I was able to get the staff to get the RX reissued by the beginning of the week. Everyone was very nice and professional. Many thanks to all of them.
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Posted 10 months ago
Great price, but took a lot longer to arrive than I'd like. They said they had trouble with the vet, but when I called, the vet told me they took care of it right away. I had to call a week later to follow up since I didn't get the product yet. I was told they just got the approval and was sending it out that day.
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Posted 10 months ago
Typically prompt but always clear and resolve any issues.
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Posted 10 months ago
Since I half the tablets, I have many left when the next order arrives
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Posted 10 months ago
Good service and previous good price but I will have to look somewhere else since the price went up.
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Posted 10 months ago
Great experience, very personable!
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Posted 10 months ago
Just took a bit longer then we expected to get product with no notifications. But very satisfied with price and product. Thank you.
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Posted 10 months ago
Love ❤️ the care in packaging
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Posted 10 months ago
I cannot beat the deal I got with Koala for my pet's medications through my pet insurance, however I was disappointed at how long it took to process and ship my order. Hoping that the next time it goes smoother.
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Posted 10 months ago
Not happy that I have to be on auto refilled.
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Posted 10 months ago
Koala Health is rated 4.7 based on 14,664 reviews