“It was a breath of fresh air to be notified that you were sending Maya's mediciation refill. I did not have to remember to do it and this is so important to me as sometimes life gets busy and you have to make time to go on line and submit all the necessary information. It was all done for me. And she has not missed any doses.”
“We received our prescription for our dog in a timely manner. It was packaged very nicely with a surprise gift of a pet bandana! We loved the discount on our first order too! It was super easy to do, and I highly recommend to all pet parents.”
“Hello I received an opened bottle for the second. I open the box and the top tab fell out. This concerned me but I didn't see any needle holes in the top. I started to call but decided not to. Please don't ship me any bottles that the tab has been removed. I think the next time I will return it. Thanks”
“Subscription is a scam, when questioning customer service I was hung up on and after sending an email with complaints I did not receive a response. There is no warning that you’re next shipment will arrive and your increase in cost is not notified to you.”
“I thought setting this service up would be hard - I was so wrong. It was incredibly simple and the customer service has been superb. Wish I had done this sooner! Thank you Koala Health!”
