“I really do appreciate the $50 off BUT the first part of the ad states 50% OFF! But after placing an order and reading fine print it is actually $50 off.”
“I'm pretty impressed with every aspect of my first experience with using Koala. Super easy, quick service at terrific savings. The only reason I didn't give highest marks was because my vet mentioned having great difficulty sending in script electronically. After many many tries they had to call it in. Would definitely recommend trying Koala to anyone in need of pet prescriptions”
“It was a bit more difficult getting the prescriptions to you and then getting the prescriptions back to the house. But all in all it seemed to work out.”
“Excellent customer service, fast delivery, satisfied customer. One of the capsules broke in the bottle but other than that it arrived in good condition.”
“Product arrived as described, however shipping was surprisingly slow. It took two full business weeks from placing order to receiving product.
We will likely pay the extra cost to order from Chewy in the future.”
“I love everything so far. I would love to be able to better manage my account subscription without having to go through email. But I’m excited to keep going with my subscription for now. The packaging and branding is great.”
“I tried to order 3 one month chews but you defaulted me to one 3 month supply. My last order was for the 3 one month chews so something is wrong in your ordering program.
Let's try to get it right next time.
Thanks,
John”
“Website was easy to navigate and order! Shipped quickly and was packed beautifully! Only thing I wish the website had was a way to order without being put on auto refill automatically. The convenience of not having to call to place a one time order or reach out to cancel the auto ship, would be amazing!”
“Mostly positive. I will there was an app or more accessible way to order refills of certain meds and not all of them at once. But other than that? Very satisfied.”
