“Fantastic quick service. Well packaged. Great value way cheaper than on Samsonite and Amazon site.
So pleased with the suitcase. What a great company this is.”
“The suitcase it’s nicer than the picture online. The wheels are big and steady, they roll very well. I just what we needed it. The next day delivery really save the day for us. We needed this suitcase urgently and it came smoothly.
I will buy here again.”
“Very pleased with service all round. The Samsonite S'Cure suitcase is very well made, as one might expect, and was sold at a competitive price. Delivery was next day - unexpected as we do not live in London - and was most welcome. I cannot fault Luggage Superstore. I recommend them very strongly.”
“Very good customer service, quick dispatch and arrived next day. Very pleased with quality of ruck sack, also we recently bought two American tourist suitcases, excellent quality. Would definitely buy again”
“Choosing and Ordering the suitcase was fairly straight forward and delivery was earlier than expected, which was good. However, disappointed that there is a small scuff mark on the luggage as received, even though it was in a cardboard box.”
Good afternoon Charles,
Thank you for taking the time to leave us a review, we appreciate any and all feedback from our customers.
Looking at your order I can see that since your review a full refund has been processed for you following a warranty claim.
If we can hep with anything further do get back in touch.
Have a wonderful day.
-Laura
“My suitcase unfortunately went missing in transit, however Luggage Superstore responded very well to my complaint and sent a replacement immediately.
Very pleased with the suitcase now it has arrived.”
Good afternoon David,
Thank you for taking the time to leave us a review, we truly appreciate this. I am pleased to hear we were able to resolve the issue of the missing item. Apologies for any inconvenience caused.
Many thanks,
Laura
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