“Order was delivered in 2days sadly it was the wrong suitcase sent an email Laura contacted me the same day and arranged for the wrong one to be picked up and the right one delivered within another2days so alls good would use again”
“Was very happy with luggage superstore, got the cabin size in the make and colour i wanted.Very happy as was best price i could find. Delivered promptly. Excelent from start to finish.”
“Ordered 2 suitcases and within 24 hours I got them. Very fast delivery and arrived on time. Happy with my purchase. Wouldn’t hesitate in ordering again. Thank you.”
Hi Jayne,
I am really sorry to see this about the delivery issues that you had with your order. I have had a look through our communication channels and cannot see any correspondence with yourself about these issues. However, after looking into the tracking, I can see that there were quite a few issues with DPD. I can only apologise about this.
I have emailed you as this really isn't acceptable from DPD and we'd love the opportunity to try and make things right with you.
Wishing you all the best,
Sarah
“This is our 2nd purchase from Luggage Superstore. Purchased American Tourist, super cases and excellent quality. Delivery was next day which just what we needed with a bonus of a sale price plus an extra discount. Wi”
“I would certainly shop here again! I was looking for a samsonite suitcase and found this website. The suitcase I wanted was on sale anyway and when I checked out I was even more pleasantly surprised that I got a further discount! The website is easy to use. Excellent customer service as I received the suitcase 2 days after I placed the order. Excellent delivery service too. Overall all an excellent shopping experience :) thank you!”
“Exceptional service from Luggage Superstore.
My second order was processed immediately and arrived at 2pm next day. Prices are very competitive and brand qualities are high.”
“Excellent customer service and prompt delivery from the team at Luggage Superstore. I mistakenly forgot to select next day delivery so i placed a second order and emailed the team to request cancellation of the original order. I was surprised to get a response that same day! Why was I surprised??? It was a Sunday, you cannot fault that response.”
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