Luxe Emporium Reviews

Name: Luxe Emporium
Address: Cobalt 3.1, Newcastle Upon Tyne, United Kingdom
Rating: 4.41

4.4 Rating 307 Reviews

84 %

of reviewers recommend Luxe Emporium

4.4

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5

Luxe Emporium 5 star review on 27th May 2025

231

Anonymous

Anonymous // 01/01/2019

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“I had been eyeing up the rings on Luxe Emporium for a few weeks before taking the plunge and ordering. I am so glad I did, I cannot even explain just how beautiful the rings are! I would 100% recommend and would order again!”

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Posted 5 months ago

“I have purchased from Luxe Emporium twice now. My 1st order 1 ring turned up within 4 working days, was packaged nicely & I was very pleased with my new ring. My 2nd purchase was during a promotion of bogof & I chose 2 rings. After 4 working days my purchase still hadn’t arrived (the Thursday) so I emailed & then checked the website, which stated to contact them after 7 working days if I still hadn’t received my purchase. So I waited & then on the 7th day (the Tuesday of the next week) I received an acknowledgment email & was told my purchase would be posted that week. I then received my 2 new rings on the Thursday. So I am one happy customer 😊”

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Posted 5 months ago

“There were no updates on my order and it was not delivered within 4 days which was promised. There was only 1 size available so I had to just buy, now the ring is loose.”

Luxe Emporium 5 star review on 1st December 2024

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Posted 5 months ago

“Absolutely gorgeous love them”

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Posted 5 months ago

“The items I bought are for a Xmas present so I can’t say if they are well received yet but I know they will be they are beautiful and arrived quickly thank you very much in advance”

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Posted 5 months ago

“Exactly as I wanted. I love it”

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Posted 5 months ago

“Absolutely in love with my rings and the compliments I have had are amazing. Would definitely purchase more from this company.”

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Posted 5 months ago

“Love love love these rings so sparkly, sizing spot on would definitely recommend xx”

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Posted 5 months ago

“Amazing customer service and the product and quality is absolutely amazing”

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Posted 6 months ago

“Excellent quick service, beautiful ring. Very pleased and would recommend.”

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Posted 6 months ago

“Lovely high quality ring , had so many people admiring it . Sparkles are fabulous”

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Posted 6 months ago

“Stunning stones in stunning settings all delivered beautifully packaged and quickly - highly recommended by me😃”

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Posted 6 months ago

“Excellent customer service and very helpful staff. Great selection of jewellery”

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Posted 6 months ago

“Absolutely beautiful jewellery and a fabulous Black Friday offer! Now have 4 gorgeous rings and will definitely be treating myself to more!”

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Posted 6 months ago

“I have ordered a few things now off luxe emporium, the items are absolutely stunning and excellent quality , the communication and customer service I have received has been second to none , fabulous”

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Posted 6 months ago

“First order with you and ordered earrings which were not what i expected. I organised a return immediately, hadn't taken them out of the package which is still sealed but couldn't return them.”

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Posted 6 months ago

“Waiting refund so not good”

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Posted 6 months ago

“All 5 rings are beautiful (only paid for 3!!!) Exactly as described Thank you so much xx”

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Posted 6 months ago

“Not having a phone number to call is very inconvenient and your email system ie replys are not very quick”

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Posted 6 months ago

“Beautiful affordable rings, would have loved the 18k gold ring to come with a proper engagement box that’s my only issue, no other issues will order again xx thank you ladies”

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Posted 6 months ago

Luxe Emporium is rated 4.4 based on 307 reviews