Mail Manager Reviews

Name: Mail Manager
Address: 78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ, London
Rating: 4.29

4.3 Rating 481 Reviews

84 %

of reviewers recommend Mail Manager

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Joseph.Soper@Mailmanager.com

Location:

78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ
London
W1T 4EZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit temperamental. When it works it can be helpful.”

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Posted 4 years ago

“I find that Mail Manager is really user friendly.”

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Posted 4 years ago

Thank you for your feedback! 😃

Posted 4 years ago

“No, I will not recommend Mail manager. Just too time consuming and ineffective. Wish my IT admin will uninstall it from my computer.”

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Posted 4 years ago

Hi Fortunato, Thanks for your feedback, it sounds like you're not getting much value from the solution which I'm sorry to hear. I'd like to help with this if possible - I'll contact you separately. Many Thanks, Alex

Posted 4 years ago

“Essential software for filing important emails and finding them easily. Very easy to roll out across a large organisation and manage all project folders. Can't live without it.”

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Posted 4 years ago

Thank you so much for taking the time to give us a wonderful review! 😊

Posted 4 years ago

“Great software that makes filing and finding e-mails a pleasure.”

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Posted 4 years ago

Hi Edward, thank you for that amazing feedback, we really appreciate it! 😊

Posted 4 years ago

“Can be slowness of appearance in inbox, particularly when transferring files by email”

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Posted 4 years ago

Hi Paul, Thank you for taking the time to give us feedback. If you haven't already, I'd recommend upgrading to the latest version of Mail Manager - this can be found on our website. As Microsoft IT environments currently change and develop, we release new builds to ensure that Mail Manager continues to run smoothly. If you're still having issues, please contact our Support team. They'll be able to take a closer look at what's going on. Kind Regards, Alex

Posted 4 years ago

“Easy to use. Good interface with Outlook. Makes searching and finding project emails sooooo much easier and better than standard search.”

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Posted 4 years ago

Hi Brian, it is really great to hear that we have been able to help out. Thanks for the feedback!

Posted 4 years ago

“Is good, can search and find things, Would only recommend if you'd be using on an organisational level,”

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Posted 4 years ago

Hi, Thanks for the feedback, that's great. We're glad to hear you're finding Mail Manager useful in the business. Kind Regards, Alex

Posted 4 years ago

“too expensive!”

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Posted 4 years ago

Hi, Thank you for the feedback. If you were interested in re-engaging with Mail Manager, I'm happy to show how the software has developed over time and the risks it addresses, to help justify its cost? Please feel free to get in touch if you'd like more information. Kind Regards, Alex

Posted 4 years ago

“I've used Mail Manager for a many years and I love the simplicity of it, the integration with Outlook and the phenomenally quick search facility - it's never failed me!”

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Posted 4 years ago

Thank you for supporting us over the years! 😃

Posted 4 years ago

“This is a great product for the huge amount of email we receive on over 200 active projects. 1) Our users can quickly and easily file email as sent and received to the relevant project number. 2) Our users can search and find emails that have been filed by themselves or someone else on the team. We would be lost in a sea of email without this system!”

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Posted 4 years ago

Hi Barbara, thank you so much for taking the time to give us a wonderful review! 😊

Posted 4 years ago

“Not a fan”

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Posted 4 years ago

“I have been using Mail manager and its predecessor for about 15 years or more and it has been constantly useful - probably the best bit of add-on software I have ever bought. It keeps my emails (and me) in very good order. Most highly recommended.”

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Posted 4 years ago

Thanks for supporting us over the years! 😊

Posted 4 years ago

“Used to use this software. Then ceased to work properly. Tried to ask for help but they couldn't care less. Use something else now”

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Posted 4 years ago

Hi Peter, Thanks for taking the time to give us a review, I'm sorry to hear that. If you're interested in seeing how our software and service has changed, please get in touch, I'd be happy to speak with you. Thanks, Alex

Posted 4 years ago

“Mail Manager software is simply indispensable to how my buisness and team operate. I dont know how any buisness that has a need for emails to be filed and visible across the cloud can operate without it.”

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Posted 4 years ago

Hi Hugh, thank you for that amazing feedback, we really appreciate it! 😃

Posted 4 years ago

“great product”

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Posted 4 years ago

Thank you for your feedback. 😊

Posted 4 years ago

“Small footprint that integrates well with Outlook. The simplicity is it's biggest asset.”

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Posted 4 years ago

Hi Andrew, thanks for your feedback. 😊

Posted 4 years ago

“Loving it. Mail Manager has given us a system for email filing. We now have a system that is uniform and searchable across all of our employees.”

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Posted 4 years ago

Thanks for the feedback Steve, great to hear it has helped you!

Posted 4 years ago

“Program does what is says, but has many limitations and currently does not support Outlook Mobile. Support starts out great, then is followed by lack of communication and shady representatives saying one thing and doing another. Rollout has been very cumbersome at our company. The "suggested" configuration by Mail Manager is very restrictive and annoying. Forced prompting to file every email opened and sent is very irritating. While I am not the final decision maker at my company, I am an influencer. Hopefully we can find a better alternative once the license expires.”

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Posted 4 years ago

Hi, thank you for your feedback. I'm sorry to hear that you've had issues with implementation and support. We'd like to hear more about this if you're happy to contact your Account Manager with more detail? You'll be pleased to hear that we're currently testing a web version of Mail Manager, that will work on Outlook365 (including the mobile version), as well as a Mail Manager mobile app which is due for release next quarter. I appreciate there is a learning curve and the prompt can seem disruptive at first. The reason you're prompted to file when sending or closing an email is to ensure the email is filed correctly and you have a reliable audit trail, so you can rely on the information in future if you or a colleague need to go back to it for any reason. The automation of this prompt means that filing is naturally included in your workflow, while also giving you control over how the email is filed. It's worth mentioning that the more you file, the more the software will learn your filing habits and the more accurate the prompt suggestions will become. I hope this helps. If you'd to talk about anything in more detail please feel free to contact your Account Manager. Many Thanks, Alex

Posted 4 years ago

“Mail Manager is a great way to organise all your emails to make them easier to find and refer back to in future, i would recommend Mail Manager.”

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Posted 4 years ago

Mail Manager is rated 4.3 based on 481 reviews