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Mail Manager Reviews

4.3 Rating 481 Reviews
84 %
of reviewers recommend Mail Manager
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Email:

Joseph.Soper@Mailmanager.com

Location:

78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ
London
W1T 4EZ

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Anonymous
Anonymous  // 01/01/2019
very efficient, any queries answered within an hour, very good customer services would highly recommend.
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Posted 2 years ago
As a single user only, other that being able to file and search for emails, its use is limited. I cant use the app on my mobile, if I file emails and I want to delete emails, I have to close down outlook and then re-open. Rather a lot per month for its limited use.
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Posted 3 years ago
Excellent search recognition and recall which gets better the more you use it.
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Posted 3 years ago
Mail Manager is the most useful piece of software I use daily. We have been using Mail Manager for years and I can't imagine not having it!
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Posted 3 years ago
We've used this product for years, and don't know how we managed before! Very easy to use, efficient, time saving, and the support we've received has been fantastic
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Posted 3 years ago
For me, Mail Manager's two greatest benefits, are firstly the fact that it makes it so easy to file emails, and secondly the power of its search engine to easily find what you are looking for.
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Posted 3 years ago
A product that does what it says it says it will. Nice and easy to use and set up and the support has been 1st class
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Posted 3 years ago
I've just called Support with an unusual error. A friendly, knowledgeable agent worked through multiple scenarios and options until a solution was found all within one call. Really impressed.
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Posted 3 years ago
Mail Manager makes it easy and quick to file emails, and to search for them later. We found it easy to set up and use, and very reliable.
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Posted 3 years ago
Mail Manager has made if easy for any authorized individual in our company to search under key technical topics / key words and to easily identify who in our organization may have past relevant experience that can be applied to current projects. It's allowed us to instantly call up recent emails related to pressing issues to rapidly prepare for an unexpected meeting. It's radically reduced wasted time spent searching our email database, and increased accuracy and thoroughness of the results. It has dramatically reduced the amount of server storage space needed for email messages.
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Posted 3 years ago
Very good product and as many have said a great way to enable easy email search for different projects when multiple people involved. Receptive to suggestions too.
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Posted 3 years ago
This service will fail to auto update constantly. It will fail without notification for weeks. It will never work well with your company's new, more stringent IT department. It will fail to search your emails, it will fail to file them correctly. After all of this, the customer support will screen you through a long series of holding periods. Do not buy this, do not install it.
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Posted 3 years ago
We are an A/E firm with and architectural department and four engineering departments. Our workflow is project based and Mail Manager has facilitated our ability to file emails, attachments and other data according to project across all departments. This has largely eliminate duplication of emails and attachments, has facilitated our PM's ability to quickly respond to Owner or GC requests for information, which has also increased our ability to solve problems as they arise rather than it taking a day or so for a group of people to sort through their personal emails, (because they didn't manually file them on the server where they were supposed to file them). This latter feature has improved our control of the work flow and construction process, and makes our Clients happier!
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Posted 3 years ago
Very good product and as many have said a great way to enable easy email search for different projects when multiple people involved. Receptive to suggestions too.
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Posted 3 years ago
We were looking at various software packages for managing e-mails, and most of them were providing team based instead of project based approaches. We are a small/medium sized company and only have one team, so a team based approach would not work. We chose Mail Manager because it has a very good project based approach, and everyone can see the e-mails tied to a project easily. The search function is wonderful, and have been using it regularly to find things that other people have saved.
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Posted 3 years ago
Provides a solution to fing project emails so that they are accessible to all.
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Posted 3 years ago
A game changer for our business. The ability to file and share project emails with a couple of clicks is well worth the investment. Being able to search all emails has saved hours of time since we implemented it.
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Posted 3 years ago
I find Mail Manager very useful for filing Job correspondence quickly and efficiently. We previously used public folders which was quite cumbersome. Mail manager is a big improvement.
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Posted 3 years ago
Overall a good product. But there are many obvious bugs that they refuse to fix as "their support team are busy developing new platform integration" (as I was told). Maybe your support team should be given some time to fix the bugs (that you agree are known bugs) for those people who are actually using and paying you for the platform that is financing your development!? There was also a minor API I wanted wrote, that I even offered to pay for someone in MM to write for us. But was told "we're too busy to help". Very disappointing.
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Posted 3 years ago
We have tens of thousands of emails to process and finding information, sometimes several years after the event is like finding a needle in a haystack. Mail Manager makes filing easy and searching for information is also very good. Great support from Mail Manager as well
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Posted 3 years ago
Mail Manager is rated 4.3 based on 481 reviews