Mail Manager Reviews

Name: Mail Manager
Address: 78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ, London
Rating: 4.29

4.3 Rating 481 Reviews

84 %

of reviewers recommend Mail Manager

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Email:

Joseph.Soper@Mailmanager.com

Location:

78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ
London
W1T 4EZ

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Anonymous

Anonymous // 01/01/2019

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“Really easy and simple to set up. Helps organise email systems really easy and can also save in individual file paths. The lady we set it up with from Mail Manager was very good and made everything very simple to understand.”

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Posted 3 years ago

“I have been using Mail Manager for about five years now and it is one of the simplest and robust software to manage your emails. Most importantly the feature to save and tag files associated with the email is one of the best I could ever wanted. The search option is also very easy and quick.”

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Posted 3 years ago

“Intuitive interface and easy to use. Great customer support from initial setup to occasional questions. Provides a safe, simple way of managing our email data.”

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Posted 3 years ago

“Fast searches of thousands of messages! Great support! Improvements? Advanced search queries need to be surfaced in the user interface. Put the cursor in the filter locations box when the advanced filing dialog opens.”

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Posted 3 years ago

“Great customer service - solved my query within minutes - very helpful”

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Posted 3 years ago

“Simple and effective. Powerful search engine which is excellent for retrieving emails. Been using for 15 years at various contractors and now use for my own business.”

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Posted 3 years ago

“It works most of the time!”

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Posted 3 years ago

“Great product from a functional perspective, but we've been experiencing computer sluggishness with some of our users using it. Just discovered from a customer service agent today that "In terms of the running processes of our (mail manager) software, usage is within the expected parameters. CPU usage due to the background indexer fluctuates between 40% and around 97% total". 97%?!?!?!?! The suggestion was for us to get a more powerful machine for our users. We have machines that run Autodesk Inventor (3D drafting software) and you think we need bigger / better machines to run your software? Perhaps mail manager is not ready for a medium to large sized enterprise as ourselves.”

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Posted 3 years ago

“Very powerful search which saves a lot of time in the day.”

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Posted 3 years ago

“it generally enables me to find previous emails, but not always! one improvement would be the curser jumping to the filter locations box when I open the advanced filing screen”

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Posted 3 years ago

“We have been using Mail Manager for 16 months. It is simple to implement and use. It has transformed information flows, archiving and retrieval. As a result, we have experienced dramatic improvements in efficiencies, productivity, teamworking and Customer Service and Experience. Thoroughly recommend to any size of business.”

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Posted 3 years ago

“Clunky and painful to use.”

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Posted 3 years ago

“Mail Manager streamlines filing of project emails for our company. It is very easy to use and intuitive. I find that it saves a lot of time compared to our previous method of using public folders.”

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Posted 3 years ago

“Great software. Easy to use and intuitive”

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Posted 3 years ago

“Mail Manager's personnel has always been very helpful and friendly. The software's search functionality is quick and powerful for retrieving old emails.”

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Posted 3 years ago

“The search capability for archived emails is absolutely fantastic and a great time saver!”

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Posted 3 years ago

“Keeps me up to date”

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Posted 3 years ago

“I have tried many variant and this is by far the best”

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Posted 3 years ago

“Weve used Mail Manager in the past and the original creator was really helpful and responsive. At one poitn we started to have more off-site and mobile workflows so the features at the time were not meeting our needs and we canceled the service. At this time we were trying to reasses Mail manager as it looks like they have integrated many new features that would accommodate our workflows, however, the customer service has been dreadful and they have not made any effort to get our trial functional in order for us to decide if we are ready to pay for this service again. Very disappointing for what used to be a great brand.”

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Posted 3 years ago

Thanks for your review and feedback. We would like to deeply apologise for the delay in contacting you. We came across some technical difficulties and your request never reached the correct person to help you out with your trial. However, as soon as we found out you were waiting for a trial, we did get in touch to book you in as soon as possible. Our team are usually extremely quick at following up on inbound requests so once again we are very sorry for your bad experience with Mail Manager. We hope to work with you again soon.

Posted 3 years ago

“Decent service.”

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Posted 3 years ago

Mail Manager is rated 4.3 based on 481 reviews