Weve used Mail Manager in the past and the original creator was really helpful and responsive. At one poitn we started to have more off-site and mobile workflows so the features at the time were not meeting our needs and we canceled the service. At this time we were trying to reasses Mail manager as it looks like they have integrated many new features that would accommodate our workflows, however, the customer service has been dreadful and they have not made any effort to get our trial functional in order for us to decide if we are ready to pay for this service again. Very disappointing for what used to be a great brand.