Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 512 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've ordered two bespoke books from Martha Brook now and they are both beautiful. Really high quality, they look and feel gorgeous.”

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Posted 7 months ago

“The items purchased as are as pretty and useful as pictured on the website. I chose to have my purchases presented in a gift box and this has added in even more elegance to a beautiful gift. I look forward to distributing these gifts, as I am sure my friends will love them as much as I do - and I can’t always be confident in that!”

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Posted 7 months ago

“This will be the 5th year I have ordered this diary from Martha brook now! The quality is 5star, I love the personalisation options too! Would recommend”

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Posted 7 months ago

“My items received were perfect. The quality is beyond my expectations. Thank you for providing such great customer service. I will order again.”

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Posted 7 months ago

“Really love my office log book great quality.”

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Posted 7 months ago

“This is a Christmas gift for my stationery obsessed daughter. This gift set...what's not to like?!”

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Posted 7 months ago

“Excellent service and fast delivery”

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Posted 7 months ago

“Excellent communication about a query they had with my order and the item was received very quickly after this was resolved. It came beautifully packaged and I am thrilled with the product. I would definitely buy again from Martha Brook and would highly recommend this company.”

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Posted 7 months ago

“Wonderful experience. Painless. Arrived timeously and perfectly.”

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Posted 7 months ago

“Excellent service, beautiful diary and prompt delivery, well packed.”

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Posted 7 months ago

“Beautifully made! Perfect present!”

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Posted 7 months ago

“I ordered replacement pads for a desk top note pad - the price point was absolutely ridiculous. It was £7 for about 100 holepunched a5 pages - complete mick take - to the point where it genuinely really annoyed me”

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Posted 7 months ago

Hi Daryl, Thank you for your review. I'm sorry to hear you aren't fully delighted with your refill. These are the same as the ones that arrive with the vegan leather desk pad and are made from the highest quality paper. They are also perforated at the top too, making this easy to rip without damaging other pages. If your order was within the last 30 days, the item is unused and in perfect condition, you are welcome to return the refill to us for a refund, as per our returns policy. Please do reach out to our team at hello@marthabrook.com to let us know how you wish to proceed. Best wishes, Christie at Martha Brook

Posted 7 months ago

“Very pleased with the pencil case. Just very dissatisfied with the fake Martha brook advent calendar purchased from another site. I know it’s not this companies fault but total waste of £30. Writing this for others to be aware of where to buy”

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Posted 7 months ago

“Excellent service and product,would not hesitate to use again and recommend to friends and family.”

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Posted 7 months ago

“Beautiful gift bought for a friend. She loved it! Speedy delivery.”

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Posted 8 months ago

“I recently wrote a review but it appears I was victim to a counterfeit product. Please be aware to purchase from reputable sites. The real calendars look amazing!”

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Posted 8 months ago

“Lovely book.”

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Posted 8 months ago

“Ordered Christmas organiser - it’s stunning and I absolutely love using it! Great quality, very thoughtful sections and enough for 2 years! Only order from the official website - anywhere else is a fake copy and you will be disappointed with the quality. We all know the quality is poor from Wish, Temu, etc. so don’t buy and also don’t support the scammers stealing the beautiful designs of boutique (small) businesses. I love my stationery from Martha Brook and will be ordering more!”

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Posted 8 months ago

“Bought a wedding planner as a gift for a colleague. Delighted with the quality of the product and promptness of delivery. Beautifully wrapped and packaged, too”

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Posted 8 months ago

“Very quick delivery and great products”

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Posted 8 months ago

Martha Brook is rated 4.8 based on 512 reviews