Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 511 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 511 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My items arrived and were as expected. I am a repeat customer. However my parcel which was handed over to me by the postman at my door was quite soggy. The dampness had sadly seeped through onto my stationery and it was somewhat spoiled. One item had been purchased for a gift which was unfortunate. The items are lovely and excellent quality but I am saddened and disappointed in the way they arrived.”

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Posted 1 day ago

“The personalised notebooks that I had ordered and received were just perfect. Thank you so much.”

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Posted 5 days ago

“Love the personalised A5 vegan leather notebook. Excellent quality . Purchased as a gift , I will treat myself to one, so pleased with it. The gift box is well worth the price. Easy to use website & delivery was very quick”

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Posted 5 days ago

“We love Martha Brook!! Gorgeous quality products and amazing customer serie - thank you!! xx”

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Posted 1 week ago

“The notebook was a present. It arrived when promised. The recipient was delighted with the beautiful gift.”

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Posted 1 week ago

“Excellent service and lovely invitations x”

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Posted 1 week ago

“Lovely notepad, beautifully wrapped and a quick delivery. A real treat for myself!”

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Posted 1 week ago

“I have only praise for this company. I am absolutely delighted with my Christmas planner! It is excellent quality and was beautifully wrapped. There was a slight hiccup with the Royal Mail delivery, but Chris responded promptly. A pleasure to deal with this company. Thank you!”

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Posted 1 week ago

“Great product, purchased for my daughter for her birthday later in July. We gave her one last year too and she was happy with it.”

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Posted 2 weeks ago

“Ordered and arrived safely in good time.”

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Posted 2 weeks ago

“Love, love, love the photo album! And I know my daughter and son in law will love it too! Great, efficient service from Martha Brook!”

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Posted 3 weeks ago

“I ordered a personalised hidden message bookmark . It was really lovely and the recipient was very happy with their gift. Thankyou very much.”

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Posted 3 weeks ago

“Beautifully presented as always. The client loved it.”

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Posted 3 weeks ago

“Everything I've bought from Martha Brook (from diaries, to the advent calendar, to a gardening journal!) have been fantastic quality and beautiful designs. I also buy from here for special gifts for colleagues and friends, and the gift packaging is goregous.”

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Posted 4 weeks ago

“It‘s the best present for everyone who likes to write lists: Groceries, To-Do list or a lovely note.”

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Posted 4 weeks ago

“Beautiful end product and great customer service. My predictive text on my phone unhelpfully changed the phrase l wanted printed in my notebook, realise after the fact, emailed them and it was changed - no problem - thank you”

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Posted 1 month ago

“Our wedding planning book is beyond beautiful, we love everything about it. We ordered the pen and pen clip, which tie everything together. We are really happy we chose Martha Brook to journal and document our journey. This book is timeless, and we know that in the years to come it will still stand the test of time. We did have a few issues with the dividers during delivery, however, Chris was super responsive and made sure the issues were fixed as soon as possible. The service we received from Chris was very good, and his sincere apology meant a lot to us. I would 100% recommend Martha Brook to any future bride and groom.”

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Posted 1 month ago

“This stationary is the finest I've ever bought. I'm starting a new writing project and would not have used any other company for the paper. The service from this company is outstanding, so for someone like me that does order much on the internet, it's very efficient and reassuring.”

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Posted 1 month ago

“Beautiful wedding planner - quality product.”

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Posted 1 month ago

“Great customer service - I have previously used this company. Ordering is easy and plenty of variety to choose from. The personalisation on the journals, diaries etc is a lovely touch and well received as gifts I have bought for family and friends. I had a question and emailed them and I received a very quick response. I will make future purchases. ⭐️”

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Posted 1 month ago

Martha Brook is rated 4.8 based on 511 reviews