Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 514 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a range of beautiful stationery for my desk at my new job and couldn't be happier. It looks beautiful. Am also so impressed with the functionality of having refillable notebooks and notepads as it used to be a frustration having to buy a whole new notebook. I ordered a new diary and, unfortunately, the front cover got squished in the post, even though it was very well packaged. The Martha Brook customer service team were fab! They were quick to respond to my message and offered for me to send it back and they'll replace the cover, or to send me a cover with detailed instructions on replacing it myself. The new cover arrived and it was so easy to do. I am one very happy customer and constantly tempted to buy more, even though I don't need more.”

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Posted 1 year ago

“Really beautiful stationary at a fantastic price. Really well made and great customer service.”

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Posted 1 year ago

“Gorgeous products for stationery lovers. I’ve ordered personalised presents for friends, family & work colleagues and they’ve always been hugely well received and great quality. The Christmas Advent calendar is such a treat too. Always gives me joy to use the pretty paper clips, bookmarks, notepads etc in my daily work. Would highly recommend.”

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Posted 1 year ago

“I am a huge fan! Everything I have received from them is beautifully wrapped, arrives on time and is of high quality. I’ve had personalised book journals, notebooks and the Advent Calendar. The calendar was wonderful. I will be using them a lot.”

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Posted 1 year ago

“Excellent customer service. Gorgeous products. Speedy turnaround and delivery. The team are always happy to help with bespoke requests and custom orders. I've been using Martha Brook for years; both personally and for work and can't recommend Marth and her team more highly. Such a lovely company to purchase from.”

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Posted 1 year ago

“Everything was beautifully packaged (I love attention to detail like this) well made & I was kept updated throughout the process. I ordered several products all of which are well made & the colours were exactly as expected. Your not bombarded with sales emails either (which I like) I also love supporting a women founded business. Yes I will be purchasing again & have recommended the products also”

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Posted 1 year ago

“As a lifelong fan of stationery I love Martha Brook products. The most beautiful items always arrive in lovely packaging. Makes a great gift but mostly gifts for myself 💕”

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Posted 1 year ago

“Really love everything about this business. My planner/diary is just the right size and the vegan leather is so soft. I bought all my client's personalised vegan leather notebooks for Christmas and I'm on about my third Martha Brook calendar - I love that it's simple and spacious with plenty of room to write our family's plans. Totally recommend.”

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Posted 1 year ago

“Amazing beautiful notebooks!! I purchased two for gifts for two friends 50th birthdays and the they were beautifully personalised and gift wrapped.”

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Posted 1 year ago

“Over the years I’ve ordered many things from Martha Brook. Every delivery is a delight! Fabulous quality products, bright fun designs. Super fast delivery. One of my favourite orders was their Advent Calendar, I had one two years running but missed out last year, I’ll need to be quicker this year. Who says advent calendar’s are just for kids?? Martha Brook brighten my WFH office and make a dull Monday morning so much brighter. Ordering with Martha Brook has the added bonus of supporting an independent family run business. Plus I’ve learnt it’s always ‘stationery’ and never ‘stationary’”

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Posted 1 year ago

“100% recommended Martha Brook to anyone out there looking for gifts or stationery. I have purchased many items over the years but my standout product would be the life planner. Its keeps me so organised, its allows me to plan my week and months and also have a view of my overall year. Also you can just rebuy the inserts for the next year without having to buy a new planner. Customer service is always on point and delivery is excellent 💜”

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Posted 1 year ago

“I would definitely recommend Martha Brook’s products ! There was some difficulty in the delivery and they did everything to help and sent another, I have the Book Journal and I love it !”

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Posted 1 year ago

“Beautiful notebook (love the personalisation - in a world of mass produced Chinese tat, what a refreshing change!), easy ordering, well packaged but without going overboard, quick delivery. Couldn't ask for more!”

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Posted 1 year ago

“Lovely personalised items, well priced with a speedy, friendly delivery. Beautiful range of colours. I bought the desk notepad, notebook (love a personalised spiral notebook rather than hardback) and some post it’s and photo weight. Would defo order again!”

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Posted 1 year ago

“Customer service is always amazing from the lovely Martha team 💕 gorgeous products every single time. My favourite online store for sure x”

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Posted 1 year ago

“The Christmas Advent calendar is wonderful. I’ve ordered it for the last 2 years running. Beautifully packaged and with lovely personalised gifts inside. Its definitely my favourite advent calendar.”

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Posted 1 year ago

“Nice vibrations anytime with everything they do”

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Posted 1 year ago

“I've been a Martha Brook customer for as long as I can remember. I've bought for myself and my friends, as a stationary addict they are also the first I recommend. (Many an office gift from here) Everything always arrived perfect and beautifully wrapped. My Martha Brook gold pen goes EVERYWHERE with me. The quality and care taken with each product makes it the best choice.”

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Posted 1 year ago

“I got the beautiful 5 year diary for Mother's Day. It's so well made and designed. Fantastic quality. It's become my favourite ritual to end the day writing in my diary.”

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Posted 1 year ago

“I’ve ordered multiple times from Martha Brook, both personalised gifts for friends and stationery for myself. The products are beautiful and delivery was prompt. Great customer service too on the one time I needed to contact them.”

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Posted 1 year ago

Martha Brook is rated 4.8 based on 514 reviews