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Mike's Dive Store Reviews

4.7 Rating 1,919 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,919 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Purchase, as always effortless at Mikes. Disappointed that I bought it at full price one day before the new shearwater peregrine was put on sale!
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Posted 2 years ago
Asked for help for an expensive bag that burst after one use, never heard back.
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Posted 2 years ago
Waiting to hear about the seriously undersized Socks I purchased. I upsized as recommended but couldn't even get my size 6.5 in an 8-9 sock. Discussed on phone and returned, but still no feed back on what's happening. Usually the Dive Store is very helpful
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Posted 2 years ago
Mike's dive store delivered my wetsuit next day!! Staff were very helpful in advising me on getting the right size of wetsuit. I would buy from Mike's store again.
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Posted 2 years ago
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Posted 2 years ago
Excellent product exactly as descibed Great price Super fast delivery to Australia Highly recommend
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Posted 2 years ago
fab service as described
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Posted 2 years ago
Second time i have had my regulators serviced here and they do a very thorough job. Keep you informed and answer any questions quickly and efficiently
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Posted 2 years ago
Very helpful store and service. Makes it easy to checkout.
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Posted 2 years ago
Really helpful, very prompt service, good at responding to queries.
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Posted 2 years ago
Excellent service and choice. Ordered online and the item was delivered within a couple of days.
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Posted 2 years ago
love my mares equator shoes...perfect to wear with my fins...great product and great service.
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Posted 2 years ago
Purchased on line great set of fins with changeable pockets Fast delivery
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Posted 2 years ago
Great service from mikes. I had a few questions about the product I was going to order before hand and gave them a call first and they where great looked up the info I was after and very friendly. Placed order and they keep me updated on its progress. Have used mikes before and will definitely be shopping here in future πŸ‘Œ
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Posted 2 years ago
Excellent service by the team! Very pleasant experience and great selection of diving equipment.
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Posted 2 years ago
Good price and quick delivery πŸ‘
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Posted 2 years ago
I have used Mikes Dive store now for a number of years. I have little experience of diving but my daughter has and mikes have gone above and beyond every time to help me, advise me and provide the best service you could honestly ask for! I would highly recommend them!
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Posted 2 years ago
Got no problem with Mike's. Excellent communication and fast delivery. Just a bit disappointed with the product. Had a 20L dry bag that the strap had broke so bought this thinking it would be slightly bigger and it's actually smaller "confused". I wish I'd bought the 35L instead.
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Posted 2 years ago
Good service marred by a poor delivery by DHL as follows: Had a next-day DHL parcel delivery to my home on 12th April and missed the driver by 2 minutes as I went to my home garage to get something. Phoned straight to the DHL contact centre on the card left through my letterbox and spoke to an advisor who informed me she had sent a message to the driver to return and retry the delivery. The driver did not return and I contacted the contact centre again on 13th at 07:50 to ask about re-delivery. I was told it was booked for 14th and asked why not today to which I was told that DHL do not automatically attempt delivery next day as some people are still not in. I then requested to pick the parcel up and pretty quickly received an email confirming pick up but it stated "please wait for a confirmation email to say the parcel was ready". 2 hours later and no email so phoned again to query and was informed that they had contacted the Leeds Depot and it would be ready. Went to Leeds depot and asked why they did not attempt a next-day delivery and was told the they do automatically deliver next day and it was on a delivery van that was due to go out at 08:30 and had to be removed at 08:00 for me to pick up. I could have had the delivery without me having to go to the depot and just had conflicting info and a great deal of chasing to get my parcel. I have now found out that I have also been charged Β£12.64 by my mobile operator for calling the number 3 times on the tracking card to find out where my delivery was, very unhappy.
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Posted 2 years ago
Really helpful, received product quickly
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Posted 2 years ago
Mike's Dive Store is rated 4.7 based on 1,919 reviews