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Mike's Dive Store Reviews

4.7 Rating 1,923 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
"I ordered a couple of dive hoods which it turned out were out of stock. I received a pleasant email informing me that they would be in stock within the week and they were posted directly as soon as they were available. Excellent communication from Mike's team, I have previously owned (and lost!) the product and as expected was perfect."
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Posted 11 years ago
"These guys deliver on time, every time."
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Posted 11 years ago
"Ace to carry when diving and great for just snorkelling. Easy to pack. Highly recommended"
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Posted 11 years ago
"I've visited and ordered torch through this shop. And the service was brilliant"
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Posted 11 years ago
"I love the customer service at Mike's Divestore and the expertise of the staff. They usually have all the products that I need or am looking for and give good advice on the pros and cons of different brands etc. Definitely won't be going to any other dive shop in London!"
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Posted 11 years ago
"Returned faulty weight belt but did not receive fecund poor service."
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Posted 11 years ago
Hi there, Hope you are well Apologies for not refunding you for the postage - it slipped through the net - if you give us a call we will refund you straight away - Steve Brown MD
Posted 11 years ago
"I ordered some diving boots. Said was in stock on web site. Following day got a email saying there out of stock for a few days. I asked for a refund and got one straight away. Very efficient. Have bought and will buy from them again."
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Posted 11 years ago
"Not bought for diving, but it was the cheapest on the web and arrived really quick - about two days"
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Posted 11 years ago
"Bought the thermalution for wetsuit and picked it up at the store! Everything was awesome; service, payment and product. I would very much like to recommend Mike\u2019s Divestore!"
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Posted 11 years ago
"The item took a little longer to get than anticipated but Mike's kept me updated on its status throughout. Thanks"
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Posted 11 years ago
"There is a great range of goods at the London store. Service was a bit unhelpful when I went into have a Suunto watch repaired"
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Posted 11 years ago
"Urdered Scuabpro Climasphere undersuit for next day delivery, pay extra because I was desperate to get it ASAP. Next day didn't received my item but in the afternoon receiver an email that the item is currently out of stock and can get it next week. If is out of stock please keep it updated on you website!! Not impressed with communication :("
Helpful Report
Posted 11 years ago
Hi Karol, Hope you are well Yes we apologies for this - we try and let people know straight away if we do not have the size they ordered - we are in the process of trying to get live stock on the website - which is proving quite a task.
Posted 11 years ago
"Mr"
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Posted 11 years ago
"Great store! has everything and very helpful staff"
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Posted 11 years ago
"Visit to the Chiswick branch to purchase some new dive equipment, but also to get some other bits serviced. Really friendly, helpful staff and plenty of choice in stock. Servicing was carried out without any issues and returned on time."
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Posted 11 years ago
"Really appreciate the help from Joe on getting this watch delivered before deadline and to the right address. We had some complications with the delivery address and Joe was excellent in helping to sort this out."
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Posted 11 years ago
"a perfect hybrid between a beach shoe and a dive boot. These are longer than a beach shoe so I can wear them with my fins. Really comfortable too."
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Posted 11 years ago
"I bought an aqualung BCD and oceanic geo2 computer from Mikes Waterfront Warehouse. The kit was first class, but more importantly Steve and his team took the time to explain what I was buying and so I was able to make the right choices for me and my wife. The kit is superb. The service even better."
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Posted 11 years ago
"Very helpful staff when I explained what I was looking for (3mm wetsuit ) they were able to give me several choices. I have since used the O'neil wet suit that I bought in the Red Sea and find it very comfortable to dive in"
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Posted 11 years ago
"needed my dive computer services and Mikes sorted it very quickly and I got it back, in the post, only a few days later. Great job. Thanks."
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Posted 11 years ago
Mike's Dive Store is rated 4.7 based on 1,923 reviews