More Handles Reviews

Name: More Handles
Address: Sayrosa House, Anstey Mill Lane, Alton, Hampshire
Rating: 4.89

4.9 Rating 4,060 Reviews

99 %

of reviewers recommend More Handles

4.9

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

More Handles 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

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“Love the light switch, it looks so classy. Really good service aswell from more handles, product arrived the next day.”

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Posted 2 years ago

Thank you so much for the 5-star rating and for your kind words. We really appreciate your positive feedback on the light switch and the excellent service you received from us. Kind regards, Holly

Posted 2 years ago

“Perfect logistics...next day Royal Mail delivery. Thanks!”

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Posted 2 years ago

Thank you for your 5-star rating of More Handles! We are so pleased that you had a good experience with our next-day Royal Mail delivery. Kind regards, Holly

Posted 2 years ago

“Amazing service, I was expecting delivery to take weeks but was here within a few days and when I called with a query it was answered promptly and professionally. Thanks”

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Posted 2 years ago

Thanks so much for your awesome 5 star rating! We really appreciate it. We're glad to hear that you had such an amazing experience with our delivery and customer service. Kind regards, Holly

Posted 2 years ago

“Good product range & speedy despatch”

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Posted 2 years ago

Thank you for your 5 star rating of More Handles and the kind words about our good product range and speedy despatch. We greatly appreciate your loyalty and look forward to serving you again soon. Kind regards, Holly

Posted 2 years ago

“Very prompt service and fast delivery. Followed advice to order a few samples first to validate choice, and then proceeded with a full order. Well packaged and good quality.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Martin! We really appreciate your loyalty and are delighted you had a great experience with our prompt service, fast delivery, and good-quality packaging. It was great to hear that you followed our advice of ordering a few samples first as it made your full order a breeze. Kind Regards, Holly

Posted 2 years ago

“More Handles are fine, but the Made in England door hook, whilst being a very nice item, had uneven casting faults, which meant both sides had to be filed level before the hook sat flat on the door - having done that I am very happy with it …”

More Handles 3 star review on 16th February 2023

Helpful Report

Posted 2 years ago

Thank you so much for the positive feedback, John! We are dedicated to providing our customers with exceptional service and we are delighted to see that you had a great experience with us. Kind Regards, Holly

Posted 2 years ago

“Really good quality handles. Arrived on time and well packaged.”

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Posted 2 years ago

Thank you Christopher for your 5 star rating! We are delighted to hear that our handles were of really good quality and arrived on time and well packaged. Kind Regards, Holly

Posted 2 years ago

“The latch arrived within 48hrs and was "just what it said on the Tin" good quality and fitted in minuets”

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Posted 2 years ago

Thank you so much, Paul, for your 5-star rating of More Handles! You are right about the latch! We truly appreciate your kind words and loyalty as a repeat customer. Kind regards, Holly

Posted 2 years ago

“Super customer service, James was so helpful. Highly recommended. This was my second purchase from them and I would definitely use them again, thank you!”

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Posted 2 years ago

Thank you so much for your kind words Lesley and for being a repeating customer! We greatly value your support and are pleased to hear that James provided you with such fantastic customer service. We look forward to welcoming you again soon! Kind regards, Holly

Posted 2 years ago

“We live in the US and are doing a total kitchen renovation. I wanted a cabinet knob with a backplate but couldn’t find one anywhere. While doing an internet search I found your shop and found exactly what I was looking for at a great price. International delivery was about $60 USD which seemed reasonable given the size of my order. I absolutely love my new hardware! Can’t wait until cabinets are installed in about 3 weeks!”

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Posted 2 years ago

Thank you so much Patty for the 5-star rating! We're so happy to hear that you found the perfect cabinet knob with a backplate with us! Kind regards, Holly

Posted 2 years ago

“Great products.”

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Posted 2 years ago

Thank you so much for your 5 star rating of More Handles and your kind words about our great products! We really appreciate your loyalty and it's great to see you coming back time and time again. Kind regards, Holly

Posted 2 years ago

“Good efficient service. Handles just as expected and have updated my bedroom furniture. No complaints.”

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Posted 2 years ago

Thank you for your 5 star rating for More Handles! We appreciate your continuing loyalty. We are pleased that our excellent customer service and dependable product lines have been able to update your bedroom furniture exactly as you had expected. We look forward to fulfilling your future purchases. Kind regards, Holly

Posted 2 years ago

“fast efficient service”

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Posted 2 years ago

Thank you so much for the 5-star rating, Richard! We really appreciate your kind words about our fast, efficient service. It's great to hear that you were so pleased with your experience when ordering from us, and we're thrilled to have you as a returning customer! Kind regards, Holly

Posted 2 years ago

“I ordered a vintage lock, it arrived the next day and feels like it is good quality. Good value for the money would defiantly recommend 'more handles' thank you great service.”

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Posted 2 years ago

Thank you for your glowing 5-star review, Rory! We truly appreciate the fact that you ordered a vintage lock from us, that it arrived the next day, and that you think it's of good quality for the money. We are so pleased that you would recommend More Handles and look forward to serving you in the future. Kind regards, Holly

Posted 2 years ago

“REALLY HAPPY WITH MY ORDER, ARRIVED PROMPTLY. NOT FITTED YET BUT LOOK GOOD”

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Posted 2 years ago

Thank you so much for your 5-star rating, Cheryl! We are delighted to hear that you are really happy with your order and that it arrived promptly. Kind regards, Holly

Posted 2 years ago

“Hi We have not received the handles. please can you let me know when they will arrive? Thank you”

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Posted 2 years ago

Kirsty, We appreciate you taking the time to respond to our survey, and I was sorry to see that you felt our service was only worthy of a 1 Star Review, we genuinely strive for a 5 Star Service for every customer. We have emailed about this issue and the order did leave when it should off. The issue was with the delivery which DPD said they attempeted on several occasions. This parcel did then arrive back with us and we have reshipped it back out. I can only apologies for this issue with DPD, but from the most recent tracking i can see this parcel has now been delivered Please feel free to contact myself with any further issues Regards Ryan Wright Internal Sales manager More Group Team

Posted 2 years ago

“Really helpful staff. Order was promptly dispatched and arrived within days. Very pleased with service and would highly recommend.”

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Posted 2 years ago

Thank you so much for your 5-Star review, Michael! It's always great to hear that our staff were helpful and that you received your order so swiftly; we really appreciate your loyalty! Kind regards, Holly

Posted 2 years ago

“Very happy with the service”

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Posted 2 years ago

Thank you Paul for your 5 star rating! We are delighted to hear that you are very happy with the service. We truly appreciate your loyalty and look forward to being able to continue providing great service to you. Thank you! Kind regards, Holly

Posted 2 years ago

“Very unusual door knobs which look great. One arrived damaged despite very good packaging but replacement arrived promptly with good communication.”

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Posted 2 years ago

Thank you for leaving us this review. We are so glad to hear that you liked our very unusual door knobs; sorry to hear that one arrived damaged. We appreciate your patience while we sent a replacement promptly and with good communication. Kind regards, Holly

Posted 2 years ago

“Thank you again More Handles for supplying such high quality pressed steel antiqued cup handles and pewter escutcheon at very competitive prices. I’ll be back, thank you!”

Helpful Report

Posted 2 years ago

Thank you Paul! We are delighted that you have taken the time to give us such a wonderful 5-star rating and thank you for your loyalty over the years. We are grateful that you recognize the quality of our pressed steel antiqued cup handles and pewter escutcheon and we are committed to providing those same high-quality products at competitive prices. We look forward to serving you again in the future. Kind regards, Holly

Posted 2 years ago

More Handles is rated 4.9 based on 4,060 reviews