Naturewall Group Ltd Reviews

Name: Naturewall Group Ltd
Rating: 4.78

4.8 Rating 728 Reviews

95 %

of reviewers recommend Naturewall Group Ltd

Company Reviews

Product Reviews

523

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0148283379

Email:

admin@naturewall.co.uk

Location:

28 Bergen Way, Stockholm Road, Hull
HU7 0YQ

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Naturewall Group Ltd 5 star review on 17th October 2022

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had 3 orders now from nature wall. The products have come exactly as seen in the pictures and they look beautiful. Easy to install and would highly recommend if you love a bit of wood on a wall.”

Naturewall Group Ltd 5 star review on 4th October 2021

Helpful Report

Posted 3 years ago

Hi there, Thank you very much for your 5-star review. We think your NatureWall installations look fantastic 😍 Kind Regards, Aimee

Posted 3 years ago

“Absolutely fabulous!! what more can I say, ordering and delivery were faultless and the product is fantastic. Many many thanks”

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Posted 3 years ago

Hi Dawn, Wow, what fantastic feedback! Thank you for the kind review and for your custom 🤗✨ Kind Regards, Aimee

Posted 3 years ago

“First class service and very fast delivery and kept well informed of our order”

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Posted 3 years ago

Hi Mark, Thank you very much for your kind feedback. We are currently working through an increased demand in orders but we are so pleased that we could keep you well informed and in the loop. Kind Regards, Aimee

Posted 3 years ago

“This is a hard review because the product looks good and was easy to set up but the after sales support is terrible. I had a slight issue with one panel and wanted to discuss it and even though I said I didn't want to roll out a truck with a delivery for one panel as this isn't good for the environment the request was ignored and I ended up with a full new panel which is not needed. When I've raised the issue of how this isn't what was requested and how this has not supported the avoidance of ecco impact I've been met with fabricated lies about how this is best for the customer and is the process they always follow so god know the carbon emissions they are putting out. Also comms isn't the best where I've need to chase and agreed call backs haven't happened. Apart from the wasted truck roll I'm now also stuck with extra waste that further impacts. So a good product made by a team with little care for environment damage.”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you for your review and positive feedback on our SlatWall panels. Given you were not fully satisfied with one of your panels, we issued a prompt replacement free of charge for you. We apologise should you have felt dissatisfied with this resolution and can certainly appreciate your concerns surrounding the potential environmental impact. Please note that all of the SlatWall Panels are made from FSC© wood and the acoustic felt backing is made from recycled plastic. Furthermore, we limit the amount of plastic used within our packaging and we email over invoices to reduce the amount of paper we use. In addition, we have issued you with a refund and have contacted you to arrange collection for the replacement panel should you feel that this is no longer required. Kind Regards, Aimee

Posted 3 years ago

“Very nice warm looking acoustic panel. Fast delivery and kind costumer care advisor. Second room we ordered from them. Joiner installed panels using nails and painted nails with black paint.”

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Posted 3 years ago

Hi Agota, What a lovely review, thank you ever so much for taking the time to leave feedback on your customer experience. We would love to see the finished result! Please feel free to contact us at info@naturewall.co.uk or tag us on social media @naturewalluk 😊 Kind Regards, Aimee

Posted 3 years ago

“Excellent communication within ordering process. Order arrived quickly and on the correct day. Product is stunning. Very impressed. Rod Gillingham (Freedom Care Clinics, Leeds)”

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Posted 3 years ago

Hi Rod, Thank you very much for your kind feedback. We are so pleased that you found the ordering process to be clear and efficient as this is just what we strive to achieve. So pleased that you are happy with the finished result! Feel free to send us any photographs to info@naturewall.co.uk. We love to see our customers' Naturewall projects come together 😍 Kind Regards, Aimee

Posted 3 years ago

“Great product! Easy to install and excellent service!”

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Posted 3 years ago

Hi there, Thank you very much for your lovely feedback and 5-star review. This has made our day! 🤩 Kind Regards, Aimee

Posted 3 years ago

“Very fast service. Incredibly good quality. And everyone thinks it looks cool”

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Posted 3 years ago

Hi Steven, Thank you for your positive feedback. We aim to make the ordering process as efficient as possible for our customers. It is great to see that your Naturewall has become a new talking point! 🥰 Kind Regards, Aimee

Posted 3 years ago

“Web site good and informative and easy to use. The product looks good and is versatile. Very happy!”

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Posted 3 years ago

Hi Anthony, Thank you very much for your 5-star review! So pleased to see that you are happy with your NatureWall order 🥰 Kind Regards, Aimee

Posted 3 years ago

“Spoke to daisy at customer service absolutely amazing service”

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Posted 3 years ago

Hi Shazan, Thank you very much for your kind feedback which we have since passed on to Daisy. Your 5-star review is greatly appreciated. Kind Regards, Aimee

Posted 3 years ago

“Great product, Superb service”

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Posted 3 years ago

Hi Anthony, Thank you for your 5-star review. We are happy to see that you were pleased with the product as well as the service received 😍 Kind Regards, Aimee

Posted 3 years ago

“Very quick delivery. High quality product. Very happy with the finished article!”

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Posted 3 years ago

Hi Alex, That is exactly what we aim for! 😊 Thank you very much for your 5-star review. Kind Regards, Aimee

Posted 3 years ago

“I received a sample which I was impressed with, but it doesn’t prepare you for the impressiveness of the real thing! We went for the Walnut acoustic panels, and they’re a great addition to our living room, they’re exceptionally high quality, beautiful to look at and well worth the money.”

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Posted 3 years ago

Hi Michael, Wow, thank you so much for this detailed 5-star review. We are so pleased that you are happy with your new living room feature wall and we are sure that the finished product will look wonderful. Feel free to send us an image at info@naturewall.co.uk. We always love to see a NatureWall project come together. Kind Regards, Aimee

Posted 3 years ago

“Great Product.”

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Posted 3 years ago

Hi, Thank you very much for your 5-star review. Positive feedback truly makes our day! Kind Regards, Aimee

Posted 3 years ago

“Gorgeous product, I look forward to ordering.”

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Posted 3 years ago

Hi Charlotte, Thank you for your 5-star feedback. We look forward to hearing from you! 🥰 Kind Regards, Aimee

Posted 3 years ago

“Absolutely love our wood slats. They are really good quality and very easy to work with in terms of sawing the wood and cutting the felt to size. Highly recommend.”

Naturewall Group Ltd 5 star review on 16th September 2021

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Posted 3 years ago

Hi Andy, Our SlatWall panels are indeed designed to be simple to cut and install. We love your finished project! Thank you very much for the kind feedback. Kind Regards, Aimee

Posted 3 years ago

“It is amazing product, very good quality and service”

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Posted 3 years ago

Hi Vera, Thank you very much for taking the time to submit a 5-star review. We truly appreciate it. Kind Regards, Aimee

Posted 3 years ago

“Amazing. We love the acoustic boards.”

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Posted 3 years ago

Hi Sm Alam, Thank you ever so much for your 5-star review. We love that you are pleased with your NatureWall products! Kind Regards, Aimee

Posted 3 years ago

“Love everything about Naturewall & cannot wait for my grey felt slat panels to arrive. Quality at it's best!”

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Posted 3 years ago

Hi Chris, Thank you so much for your lovely feedback. We look forward to seeing your finished project! 🥰 Kind Regards, Aimee

Posted 3 years ago

“customer service was excellent! and the wall looks great super sleek and trendy for our office canteen - really really happy!”

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Posted 3 years ago

Hi Kirsten, Thank you very much for your kind feedback. We are so pleased to know that you were satisfied with both the customer service received as well as your Slatwall panels. We think your canteen looks wonderful; very modern and sleek! 🤩 Kind Regards, Aimee

Posted 3 years ago

Naturewall Group Ltd is rated 4.8 based on 728 reviews