This is a hard review because the product looks good and was easy to set up but the after sales support is terrible.
I had a slight issue with one panel and wanted to discuss it and even though I said I didn't want to roll out a truck with a delivery for one panel as this isn't good for the environment the request was ignored and I ended up with a full new panel which is not needed.
When I've raised the issue of how this isn't what was requested and how this has not supported the avoidance of ecco impact I've been met with fabricated lies about how this is best for the customer and is the process they always follow so god know the carbon emissions they are putting out. Also comms isn't the best where I've need to chase and agreed call backs haven't happened.
Apart from the wasted truck roll I'm now also stuck with extra waste that further impacts.
So a good product made by a team with little care for environment damage.
2 years ago
Naturewall Group Ltd has a
4.8
average rating
from
721
reviews
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