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One Call Claims Reviews

4.8 Rating 12,006 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,006 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Helpful. Patient
Helpful Report
Posted 2 months ago
Super professional service from both Hayley and Tyler TB2 - putting our mind at ease and explaining next steps
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Posted 2 months ago
The way your caller CI6 handled my call was fantastic. After a stressful incident she took care of everything that needed to be done and removed all my stress. It was a long call but very detailed so I knew what to expect would happen. Can’t rate her highly enough.
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Posted 2 months ago
Jw1 was fantastic today x very helpful and a pleasure to talk to 👌
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Posted 2 months ago
I spoke to SM1 Absolutely brilliant , even after I had forgotten my postcode, she was very patient and understanding . Fantastic customer service . Have recommended One insurance to all I know ..
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Posted 2 months ago
The lady on the phone today was brilliant
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Posted 2 months ago
JW3 was very helpful and patient, and answered all my questions. Very pleasant manner on the phone as well
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Posted 2 months ago
The help I received today was brilliant the young lady was very efficient and helpful and very pleasant
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Posted 2 months ago
Ac3 was very helpful today polite & friendly. Great company
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Posted 2 months ago
IS2 made the process easy, ensured everything I stated was correctly entered into my claim. She was calm, helpful and reassuring.
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Posted 2 months ago
I found it very annoying that you cannot speak to someone, other than that all was fine
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Posted 2 months ago
TG2 was helpful and polite. All Information clear and concise
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Posted 2 months ago
DT3 was very helpful and polite and friendly. Went through everything and answered the questions I had
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Posted 2 months ago
Notified today that my car is ready. Unfortunately, can’t deliver it back to me for four days which is disappointing especially as the hire car provided is terrible to drive. The lunch is so high my knee hits the steering wheel when I change gear and the hand brake has to be pulled up to practically vertical.
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Posted 2 months ago
Simple and straightfoward process
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Posted 2 months ago
Was very helpful today, thanks very much 😁
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Posted 2 months ago
Kg5exce kind service understanding patient .thankyou
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Posted 2 months ago
JP2 was most helpful with my claim. He went through everything with me explaining the things I wasn't sure about. Thank you.
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Posted 2 months ago
Concise and informative. Thanks Marc (Username is MP4)
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Posted 2 months ago
Concise and informative. Thanks Marc (Username is MP4)
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Posted 2 months ago
One Call Claims is rated 4.8 based on 12,006 reviews