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One Call Claims Reviews

4.8 Rating 12,027 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,027 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Concise and informative. Thanks Marc (Username is MP4)
Helpful Report
Posted 2 months ago
Happy with the customer care assistant BL3 . But the situation is dragging on and frustrating
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Posted 2 months ago
Help from operator HB1 was five star after a nasty start to the day she made making a claim a comfortable experience
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Posted 2 months ago
great Service TW3
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Posted 2 months ago
As I have never been in an accident in all the years of driving. Very helpful and fast response with all paperwork and arrangements with pick up of my car and dealing with repair. I would recommend to any of my friends. Thanks for you're time .
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Posted 2 months ago
Great customer service. An absolute pleasure speaking to him. He made what I thought would be a stressful conversation really easy for me.
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Posted 2 months ago
BSI was very helpful and respectful throughout our conversation.
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Posted 2 months ago
Very helpful thanks
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Posted 2 months ago
Had a call as promised today from KK2 regarding onward assistance for a personal injury claim. He was very friendly, polite and personable and happy to answer any questions I had.
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Posted 2 months ago
Spoke with ci16 with regards to my claim delt with very professional and very polite and helpful šŸ˜€
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Posted 2 months ago
I’m finding the process of getting a decision about my car a bit long winded. Everyone one I have spoken to though had been polite and helpful. Just spoken to AC3 and I feel like I may be making progress at last
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Posted 2 months ago
Overall service was fantastic. I only phone to query what happens next and KK2 took me through the whole process and organised for my car to be collected and repaired, as well as organising a courtesy car. I would highly recommend to anyone looking for car insurance. Top class service and a very knowledgeable individual. Thank you
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Posted 2 months ago
Called to book car in for repairs. SA3 was cheerful, polite & professional throughout the call. Fully explaining the process and fixing collection of car
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Posted 2 months ago
CH3 operator handled my call efficiently.
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Posted 2 months ago
Excellent customer service able to help with problem but resolved for me quickly and responded as soon as they could
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Posted 2 months ago
Hayley (HB1) was very helpful and put me at ease in a stressful situation when I had to make a claim.
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Posted 2 months ago
Your representative AC3 was courteous and patient during our communication. Pleasure to talk to, thank you
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Posted 2 months ago
Very helpful ,professional
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Posted 2 months ago
BS1 was very helpful
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Posted 2 months ago
Toni was very helpful & clear with all the information she need to tell me about picking my car up for repairs. Also answered any questions I asked. Very happy with my call today. Thank you Toni TW3.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 12,027 reviews