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One Call Claims Reviews

4.8 Rating 12,043 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,043 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Great, prompt and professional service from Marc, made contact easy.
Helpful Report
Posted 2 months ago
Very professional and knowledgeable should be a role model to others in your buisness. He resolved my concerns in a calm concise manner and actually lisened to my frustrations regarding repairs or righting the car off. Thankyou KG3.
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Posted 2 months ago
JM2 made the entire process easy. He was clear, precise, & patient making the experience far less stressful.
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Posted 2 months ago
SM1 was very helpful , sounded very cheary and was very helpful.
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Posted 2 months ago
J was so kind and understanding. He explained everything fully was very professional and patient.
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Posted 2 months ago
MP5 dealt with my enquiry about a contact number for following up my long standing claim. They were efficient in doing this.
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Posted 3 months ago
Freindly tw3. Efficient and showed empathy Problem resolved in a jiffy
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Posted 3 months ago
The call handler was brilliant and very informative. Also amazingly friendly... TG2. Lovely lady...
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Posted 3 months ago
Amazing help after my car was hit. She calmly explained each step and helped put my mind at ease
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Posted 3 months ago
I have had such a massive help from one call claims team members ,even though the response company S and G as tried to make my claim process a nightmare and stressful.The team at one call have been very supportive.
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Posted 3 months ago
Jo was extremely patient and helpful
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Posted 3 months ago
Very pleasant and helpful
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Posted 3 months ago
Very efficient and polite lady who dealt with our claim in a timely manner. At every step we had fantastic customer service and support making us feel confident that our damaged car could sorted out. TG2 was lovely to speak to and just the person and voice you want to hear when calling. Well done on your excellent customer service.
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Posted 3 months ago
Hi I was greeted by SM1, who answered all of my questions with knowledge and empathy, ensuring that I was aware of the next stages of my claim. I am a very pleased claimant at the moment. Thank You SM1.
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Posted 3 months ago
Courteous and explained everything very well
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Posted 3 months ago
Great help from the accident and claims team, Especially TG2. As for the OC Repair Garage I had no help from them at all, be wary.
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Posted 3 months ago
Always very pleasant and helpful. Sm1 thank you being such a great help !
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Posted 3 months ago
Absolutely fantastic fast service with good communication skills, the lady who handled my claim was very informative and polite thank you SM1
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Posted 3 months ago
Good customer service 👍
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Posted 3 months ago
Too fast to solve problems
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,043 reviews