Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,050 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,050 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Hi I was greeted by SM1, who answered all of my questions with knowledge and empathy, ensuring that I was aware of the next stages of my claim. I am a very pleased claimant at the moment. Thank You SM1.
Helpful Report
Posted 3 months ago
Courteous and explained everything very well
Helpful Report
Posted 3 months ago
Great help from the accident and claims team, Especially TG2. As for the OC Repair Garage I had no help from them at all, be wary.
Helpful Report
Posted 3 months ago
Always very pleasant and helpful. Sm1 thank you being such a great help !
Helpful Report
Posted 3 months ago
Absolutely fantastic fast service with good communication skills, the lady who handled my claim was very informative and polite thank you SM1
Helpful Report
Posted 3 months ago
Good customer service 👍
Helpful Report
Posted 3 months ago
Too fast to solve problems
Helpful Report
Posted 3 months ago
Polite and helpful, answers my questions and informed me of what was happening and why throughout the process.
Helpful Report
Posted 3 months ago
Dk3 listened and understood my issue contacted the relevant department engineer at copart and got a photo of the car seat
Helpful Report
Posted 3 months ago
Professional, courteous, and efficient.
Helpful Report
Posted 3 months ago
Agent MP4 was extremely helpfully
Helpful Report
Posted 3 months ago
Very helpful, pointed me where I need to go
Helpful Report
Posted 3 months ago
Easy to deal with. Polite and professional. Would recommend.
Helpful Report
Posted 3 months ago
I have spoken to one of One Calls agents today and she was very professional and friendly. She handled my call promptly and gave clear instructions on my claim
Helpful Report
Posted 3 months ago
DT3 - very helpful at a stressful time, explained everything and made a difficult process easier. Thankyou!
Helpful Report
Posted 3 months ago
GEORGIA WAS VERY HELPFUL GREAT CUSTOMER SERVICE
Helpful Report
Posted 3 months ago
Very polite and helpful and sorted our issues out. Thank you TG2
Helpful Report
Posted 3 months ago
KG4 was exceptional and provided a straightforward and polite customer service.She explained the process simply.Delighted with the swift progress of my claim.
Helpful Report
Posted 3 months ago
Extremely professional 👏 👌
Helpful Report
Posted 3 months ago
Very good service & a very helpful lady, SA3
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,050 reviews