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One Call Claims Reviews

4.8 Rating 12,052 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,052 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Excellent customer service from AC3 today thanks for your help.
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Posted 3 months ago
My operator EC2 was helpful and polite.
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Posted 3 months ago
Really pleased with the service. KG4 was patient and helpful when explaining the lengthy jargon. Paperwork is efficient and an instant flurry of emails came through. The courtesy car is expected the next day. Impressive work and greatly appreciated.
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Posted 3 months ago
The operator Mlv was polite and very helpful
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Posted 3 months ago
Would say that the team at one call were quick ,helpfull and polite in dealing with my issue thankyou
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Posted 3 months ago
JM2 was very helpful and talked me through the process
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Posted 3 months ago
Very helpful and nice manners
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Posted 3 months ago
Sorted my query out straight away, friendly and polite Thanks
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Posted 3 months ago
KG4 was very kind and patient
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Posted 3 months ago
Rachel was Soo helpful, made the whole process less stressful. Nothing but praise for her service. Ann & Ted Davenport
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Posted 3 months ago
Excellent Service - Very Helpful
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Posted 3 months ago
Very kind and helpful
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Posted 3 months ago
SA7 was most helpful with my query and dealt with it efficiently
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Posted 3 months ago
We are really great full to DD5 for his understanding and making sure everything got sorted today. Big thank you
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Posted 3 months ago
I had to make a claim today and it was handled by JP2 he was very very helpful and explained all that the claim involved he put me at ease right away it was a pleasure talking to him
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Posted 3 months ago
Very pleasant and understanding lady.
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Posted 3 months ago
I had to make a claim today, first time in 40 something years because a lorry hit me. Everyone was so kind and helpful it's been a really easy process to report and start a claim. Special mention to DK3 for answering my questions. Been with this insurance company a long time and won't be changing.
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Posted 3 months ago
Ac3 was very helpful and polite couldn’t fault the service
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Posted 3 months ago
Very helpful in dealing with claim
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Posted 3 months ago
Big thank you to SM1 who was so supportive and helpful with the final stage of my claim. The whole experience has been made a lot easier and less stressful with the support from the Call One team
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,052 reviews