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One Call Claims Reviews

4.8 Rating 12,048 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,048 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Online chat portal easy to use for an update . MP5 precise and helpful when answering my queries . Thanks
Helpful Report
Posted 3 months ago
Very satisfied service with one call. The whole service is a very efficient, professional and polite process. Can't fault at all 👍😉
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Posted 3 months ago
HB1 was very helpful, polite and knowledgeable.
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Posted 3 months ago
Quick and accurate responses. Got what I needed. First class service.
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Posted 3 months ago
MP4 Marc was helpful and efficient quickly responding to my queries
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Posted 3 months ago
DK3 was very helpful and spoken really clearly great person as well.
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Posted 3 months ago
Efficiently dealt with call.
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Posted 3 months ago
Friendly helpful person to speak to, TW3.
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Posted 3 months ago
The team have been so helpful and reassuring every time I've phoned regarding my accident. AC3 was kind and professional today as well as my initial dealings with SH7, CI6 and JB9.
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Posted 3 months ago
My agent MP4 was extremely helpful. He found all the information I required and helped me proceed with my claim. He was kind courteous and efficient.
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Posted 3 months ago
Very friendly helpful explained everything in full
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Posted 3 months ago
NZ1 was very helpful and explained everything clear with care and consideration
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Posted 3 months ago
JW1. Very nice gentleman. This was my first ever incident in my car and he took my through the steps showing kindness and patience. Very much appreciated.
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Posted 3 months ago
JP2 was very helpful, patient and informative. Thanks for your support.
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Posted 3 months ago
MJ2 did a follow up call regarding an incident I was involved in to make sure I was OK which I thought it was a nice touch.100% satisfied with the service and good not to have to deal with chatbot or automated call.Thanks
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Posted 3 months ago
JP2 was very helpful, explained each stage in clear and concise language. Recommended.
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Posted 3 months ago
Excellent customer service from AC3 today thanks for your help.
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Posted 3 months ago
My operator EC2 was helpful and polite.
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Posted 3 months ago
Really pleased with the service. KG4 was patient and helpful when explaining the lengthy jargon. Paperwork is efficient and an instant flurry of emails came through. The courtesy car is expected the next day. Impressive work and greatly appreciated.
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Posted 3 months ago
The operator Mlv was polite and very helpful
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,048 reviews