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One Call Claims Reviews

4.8 Rating 12,050 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,050 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very easy to understand and very helpfull
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Posted 3 months ago
Jm2 was very helpful and soon sorted out my claim. Thank you.
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Posted 3 months ago
Username: JW1 Excellent handling of my claim this morning, very clear and thorough.
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Posted 3 months ago
My call handler NZ1 was extremely helpful and I felt completely at ease after being shaken up and in shock. I was dreading speaking to someone as felt very upset but she was lovely . Thank you
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Posted 3 months ago
Service so far for car insurance repair, at stage car is booked for repair and awaiting hire car tomorrow morning for mine to be taken in, couldn’t be better, so if the remainder of the claim goes through as stress free as this it will be great. The communication from colleague TG2 was excellent and well explained, thank you.
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Posted 3 months ago
Very pleasant fast efficient and helpful
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Posted 3 months ago
Spoke to Matt he was very clear and helpful. Great service.
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Posted 3 months ago
One call have been amazing from the start of the claim. Very easy process and weekly updates via phone. I am so pleased with one call and would recommend to everyone.
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Posted 3 months ago
MB5 Massie was excellent to deal with and obviously cares for her clients. She was very very efficient and if I employed her, would be getting a large pay rise. Thank you Massie
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Posted 3 months ago
On the whole I would definitely recommend them but I do find things don't really happen with very quickly. The Agent I spoke to today - MH9 - was very helpful and kind and dealt with my query quickly and efficiently and was very helpful.
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Posted 3 months ago
A friendly, efficient and non judgemental service
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Posted 3 months ago
I initially spoke to a lovely young lady, who quickly took my details then put me through to another department. The wait time was zero minutes
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Posted 3 months ago
Put in touch with the right person
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Posted 3 months ago
I spoke to MB5 who was really helpful in arranging the return of my car following repair. She understood the urgency in returning my car as I was due to travel away on the day of the call. So although I delayed my trip by 24 hours, she arranged that my car arrive as early the next day as possible. Am very grateful.
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Posted 3 months ago
Live chat with Maxine. Perfect in every way. Very helpful!
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Posted 3 months ago
Excellent conversation with DK3. He was very professional. He listened to my query and reassured me the situation was in hand. He apologised for the confusion caused.
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Posted 3 months ago
Very helpful
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Posted 3 months ago
Great service by SM1 Explained everything and put me at ease Warm and friendly.
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Posted 3 months ago
I am happy with the service was polite and helpful
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Posted 3 months ago
Very helpful on telephone,easy to deal with.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,050 reviews