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One Call Claims Reviews

4.8 Rating 12,052 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,052 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

I am happy with the service was polite and helpful
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Posted 3 months ago
Very helpful on telephone,easy to deal with.
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Posted 3 months ago
A young woman who goes by the username ST5 was very helpful to me. She was very well mannered and calm even when I felt a little bit frustrated.
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Posted 3 months ago
Very efficient and pleasant service from user SM1. Thank you x
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Posted 3 months ago
Very understanding and patient customer service, thanks AC-3.
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Posted 3 months ago
Very helpful and pleasant to deal with
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Posted 3 months ago
A very nice young woman was extremely helpful in guiding me through the process and helping me make excess payment if you had 10 stars i would give 10+
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Posted 3 months ago
Dealt with claim advice brilliantly and efficiently
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Posted 3 months ago
Excellent service yet again from One Call. The call handler, SM1 , was superb. Highly recommended. Thanks
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Posted 3 months ago
Really helpful and informative and patient as I find this sort of phone call quite stressful.
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Posted 3 months ago
Very helpful lady nz1
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Posted 3 months ago
SM1 Thanks for your support and guidance today. Very much appreciated:-)
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Posted 3 months ago
The young gentleman I spoke to was very kind and helpful and put me at ease. His username is BS1.
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Posted 3 months ago
Sm1 was excellent at explaining policy of why it's taking so long for repair to be organised. She patiently answered all of my questions.
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Posted 3 months ago
Really helpful, professional and calm. just what you need when reporting an incident.
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Posted 3 months ago
I was on the phone with TG2 she was just so helpful thank you tiffany
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Posted 3 months ago
Very good service, very quick, clear communication 10 out of 10
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Posted 3 months ago
Excellent customer service from JP2 today. Clearly communicated everything to me as I have never made a claim before. Made sure I fully understood all aspects of the process.
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Posted 3 months ago
Excellent service very friendly and polite with a very helpful manner
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Posted 3 months ago
Excellent service very friendly and polite with a very helpful manner
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,052 reviews