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One Call Claims Reviews

4.8 Rating 12,052 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,052 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very helpful and fully explained procedure for the first ever car insurance claim I have needed to make.
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Posted 3 months ago
First rate service, very professional. Kept me informed how the repair was going
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Posted 3 months ago
I spoke to Tyler (TB2) he was very friendly and very helpful.
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Posted 3 months ago
The live chat with the agent was perfect, and everything was sorted out. Thank you.
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Posted 3 months ago
MP4 was very helpful and gave me a good advice has got time to communicate not rushing clients. MP4 has good customer care
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Posted 3 months ago
The customer service i received today from CB3 was very good. The only problem i had was the promise told it was at the garage then found it was not. Thanks very much Harry.
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Posted 3 months ago
JP2 was very precise and confident with his handling of my questions Thank you
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Posted 3 months ago
Both people I spoke to today were very helpful and courteous. Pleasure to speak to.
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Posted 3 months ago
I spoke to 2 people about my claim and both were very helpful and understanding. One person was DK3 the other I do not remember call sign but both very helpful.
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Posted 3 months ago
Very polite and helpful
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Posted 3 months ago
I messaged with Marc (MP4) today, a really informative and detailed session, very polite courteous and professional, I have messaged a few of your colleagues, always helpful, easy to use, keep it going.. 👍👍👍
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Posted 3 months ago
Great help from MP4 - Marc! Thank you.
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Posted 3 months ago
Excellent service from assistant SA3
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Posted 3 months ago
It could be made easier, for us to speak to someone in the clams department
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Posted 3 months ago
Extremely helpful. Polite and professional! Thank you
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Posted 3 months ago
Very good
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Posted 3 months ago
Ref : BS1 I was very pleased with how my call was dealt with. He was polite, professional and very helpful. Great service.
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Posted 3 months ago
Contacted via the Chat to confirm some information. MP4 dealt with my query and was able to provide a quick straight answer to my query. Good Service.
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Posted 3 months ago
Very friendly, knowledgeable and efficient.
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Posted 3 months ago
MP4 was patient and answered all questions clearly
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,052 reviews