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One Call Claims Reviews

4.8 Rating 12,052 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,052 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very professional and understanding member of staff.
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Posted 3 months ago
The call handler BR6 was very helpful and professional
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Posted 3 months ago
Many thanks to Tiffany. Excellent customer service. Very patient and helpful
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Posted 3 months ago
the agent JP2 was very polite and helpful explaining everything clearly. Nice chap
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Posted 3 months ago
V helpful and clear. All v efficient. SM1 was most helpful and pleasant on phone.
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Posted 3 months ago
speedy responce clear and concise very helpful.
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Posted 3 months ago
speedy responce clear and concise very helpful.
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Posted 3 months ago
Very helpful, pleasant, and knowledgeable.
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Posted 3 months ago
Could not have been more helpful first class service
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Posted 3 months ago
TB2 dealt with my claim attentively and efficiently.
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Posted 3 months ago
Rd1 was polite and clear. They have kept me up to date with claims process.
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Posted 3 months ago
Arranging the collection of my car for repair with Esther EC2 was easy and she confirmed with the garage that it could be collected at a time to suit me.
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Posted 3 months ago
Very helpful young lady, 👏
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Posted 3 months ago
Spoke with Caitlin C16 , very professional, dealt with my concerns perfectly, made me feel at ease with my claim and ran through the process of how the claim would go ahead, not being tech savvy I was apprehensive about on line policy’s , but now due to C16 I feel much happier
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Posted 3 months ago
My experience with all my contacts from start to finish has been seriously very good in this claims to final return of my vehicle would highly recommend your colleagues
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Posted 3 months ago
Fully understood the situation and supported my needs.
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Posted 3 months ago
Quick answer, very efficient. No complaints. I think the gentleman's name was Steven, ID SA7
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Posted 3 months ago
Very efficient and quick service. She (NZ1) took all my details in a timely, professional and friendly manner.
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Posted 3 months ago
JG6 was very helpful and polite, thank you for your help :)
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Posted 3 months ago
Fantastic customer service, everything was explained fully and all my questions answered. Thank you Tiffany and Kaspar
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,052 reviews