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One Call Claims Reviews

4.8 Rating 11,939 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,939 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
DD5 great advice and help. Many thanks
Helpful Report
Posted 2 months ago
Call handler MP4 was very reassuring and helped me sort out what had happened to my claim and how to sort it out.
Helpful Report
Posted 2 months ago
SM1 was very helpful friendly explained everything in full sorted my booking for my car to be collected and a courtesy car delivered at a time that was convenient for me.
Helpful Report
Posted 2 months ago
Call handler DD5 was professional and reassuring
Helpful Report
Posted 2 months ago
Spoke today with SM1. Very friendly and efficient. This was to arrange for my car to be picked up and a courtesy car sent to me. Only a small car was available at the time so she has arranged for a larger replacement closer to my needs to be supplied as and when one becomes available. I would recommend this agent. Good job.
Helpful Report
Posted 2 months ago
MP4 was super quick in helping with my query, replying to my messages and updating as requested. He also said he would make a note so I would receive an email update on my claim by the end of the day too. Fab.
Helpful Report
Posted 2 months ago
I can't fault SA3 who helped me to book my car repairs. She was thorough and patient.
Helpful Report
Posted 2 months ago
Very helpful, went through everything and felt I could ask if I was not sure about something.Situation sorted out very quickly.
Helpful Report
Posted 2 months ago
Friendly and helpful JW1
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Posted 2 months ago
Very efficient service
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Posted 2 months ago
SA3 was so helpful and explained everything very happy thank you
Helpful Report
Posted 2 months ago
Excellent service , very clear and precise instructions from Maisy. Very pleasant and helpful. Thank you again
Helpful Report
Posted 2 months ago
All good and clear advice from MP4
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Posted 2 months ago
DD5 was very helpful, courteous and knowledgable
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Posted 2 months ago
TG2 user was extremely helpful in updating me to where my recovered vehicle is, and in assisting booking of courtesy vehicle which will be delivered directly to me (great news!). All information relayed was clear and concise - very much appreciated.
Helpful Report
Posted 2 months ago
The attendance was so good in her service render to me.
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Posted 2 months ago
No delay and MP4 was quick and efficient
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Posted 2 months ago
Agent was informative and dealt well with my frustrations
Helpful Report
Posted 2 months ago
Marisa (MF1) was a great help. Very knowledgeable and explained the whole process really well.
Helpful Report
Posted 2 months ago
MP4 was fantastic, straight to the point and cleared up everything I needed and wanted to know. Couldn't have been better, much appreciated. Keep up the good work MP4.
Helpful Report
Posted 2 months ago
One Call Claims is rated 4.8 based on 11,939 reviews