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One Call Claims Reviews

4.8 Rating 11,729 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,729 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Jake was very helpful and very good at explaining everything to me and was very helpful and polite
Helpful Report
Posted 1 month ago
Very pleasant and helpful service today
Helpful Report
Posted 1 month ago
Absolute chaos car got stolen Tuesday. Desperate for a car lost a days pay Wednesday trying to sort insurance, police, tracker company. Passport was in car has to walk to pay office in Grays to sort passport£110. Taxi to work Wednesday £35 ew. You sent me forms that's was not fit for purpose 3 x . Asked me to sign something I couldn't read. Still no courtesy car 3 days on. I am on 12 hours days in Essex travelling from West Thurrock premier Inn to station rd in a new generator project east Tilbury. I am told today after chasing you again that I cannot have a courtesy car for another 3 days. Wow & I paid extra for the platinum.
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Posted 1 month ago
MP5 was very helpful and suggested a way forward for me to complete my claim form.
Helpful Report
Posted 1 month ago
The lady on the phone was very patient in getting the information she required and making it easy for me. All in all a great service. Thank you
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Posted 1 month ago
Great customer service Helpful patient and explanatory
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Posted 1 month ago
Efficient, knowledgeable agent dealt with my request in a cheery, friendly manner . Greatly appreciated . My thanks to TW3.
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Posted 1 month ago
They have been clear, polite and helpful whenever I've contacted them.
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Posted 1 month ago
Helpful & to the point
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Posted 1 month ago
So far I have had, helpful, friendly staff. MP5, KK2, CB3 X2 and. TG2. Thank you.
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Posted 1 month ago
Customer service was great(MP4) Did everthing needed Thankyou
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Posted 1 month ago
Very happy with the way my claim is going so far. Luvly people iv spoken too and very helpfull.
Helpful Report
Posted 1 month ago
Good service felt like HB1 was concerned for us and gave us the appropriate attention explaining the way forward
Helpful Report
Posted 1 month ago
Marc P was very helpful and with speedy response made me feel confident in his reply. Thanks again
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Posted 1 month ago
Excellent call handler, HB1, helpful, patient and very reassuring. A very gluing standard of customer service.
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Posted 1 month ago
When ever I have needed help & advice they help me. My Zafira was written off on the 27th and agreed I was informed I would receive my money in my bank account in twenty four to forty eight hours. It has not gone into m
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Posted 1 month ago
Very helpful and very friendly the lad ah was talking to
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Posted 1 month ago
Helpful service with detailed explanation provided by TG2
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Posted 1 month ago
Very nice polite and helpful lady on the telephone by the name of Chloe. I needed time and she gave ne time.
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Posted 1 month ago
Tw6 and ch3, nice and polite guys, very helpful
Helpful Report
Posted 1 month ago
One Call Claims is rated 4.8 based on 11,729 reviews