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One Call Claims Reviews

4.8 Rating 11,577 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,577 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
SA3 was very helpful during my claim. She was patient with me as I had a few questions having never claimed before and so e of the questions that I had were probably repetitive. She ensured everything was clear and asked if I had any further concerns, etc. It was a ‘refreshing’ service as I’d just had a poor service from a previous colleague.
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Posted 2 weeks ago
Very helpful, Bradley (BS1) covered all aspects of my claim and made me feel comfortable and at ease, I felt assured that my case would be dealt with efficiently and professionally, thank you.
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Posted 2 weeks ago
SA3 was polite and very helpful also explained everything in detail.
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Posted 2 weeks ago
Very pleasant lady and helpful sorted out my problem
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Posted 2 weeks ago
EB3 was really helpful and reassuring for me thank you so much
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Posted 2 weeks ago
Very polite and friendly
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Posted 2 weeks ago
Easy to deal with and very informative SS6 was clear and helpful
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Posted 2 weeks ago
Sa3 was very polite and helpful, no complaints, the system sounds well organised
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Posted 2 weeks ago
Everyone I spoke to was really helpful, they were also really empathetic and clear with information - I was very grateful and appreciative of the way everything was handled. I got through quickly and they helped me quickly and efficiently. thank you
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Posted 2 weeks ago
JW1 was incredibly kind and helpful. I was talked through every stage in a clear and helpful way. I felt really looked after and verygrateful.
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Posted 2 weeks ago
Excellent service, friendly operator and very helpful.
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Posted 2 weeks ago
Joe - JW1 - was very helpful, very courteous, and made everything very easy. Thank you. Nearly 15 minutes to get through to him though ...
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Posted 2 weeks ago
Very helpful and informative thanks
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Posted 2 weeks ago
The call handler was very polite and explained the process as she went through the claim.
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Posted 2 weeks ago
Amazing service. Offered to sort the problem out to the best they could. Polite and understanding! Definitely a credit to the team.
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Posted 2 weeks ago
The service i received on Boxing Day was amazing...both ladies i spoke to were informative and helpful...i cannot fault their telephone manner and knowledge...thank you
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Posted 2 weeks ago
Person very good (excellent) service; very difficult to navigate web site.
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Posted 2 weeks ago
Called in on Boxing Day to make a claim, dealt with very quickly and efficiently by NJ1.
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Posted 2 weeks ago
Things were clear and efficient
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Posted 2 weeks ago
Wry good I’m not very handy with computers or phones but they talked me through it well done mf1
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 11,577 reviews