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One Call Claims Reviews

4.8 Rating 11,549 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,549 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very clear and easy to follow. Patient and understanding throughout. Made the whole process a pleasure to go through.
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Posted 2 weeks ago
Called today after a vehicle accident. Call handler was very helpful & started my claim. I didn't have all the details required. Will need to call back with the required details. Thank you SS6
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Posted 2 weeks ago
Excellent customer service very helpful and understanding
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Posted 2 weeks ago
I haven’t had to go thru this process but the woman on the phone was patient and very helpful.
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Posted 2 weeks ago
Shannon SA3 was very helpful
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Posted 2 weeks ago
Initial contact with BS1 after our car was hit while parked. Calm, clear and professional handling of this issue by BS1
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Posted 2 weeks ago
SS6 and BS2 both did a fantastic job. Reassuring, calm, friendly, efficient... Explained everything really clearly. Thank you both.
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Posted 2 weeks ago
Again service was good and all sorted quickly
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Posted 2 weeks ago
SS6 - Was very very patient with me under the circumstances as it was the 4th or 5th phone call to try sort a issue - absolutely full marks As a side note - Ive checked my portal under my account and infomation - the mobile number is correct.
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Posted 2 weeks ago
Today I cancelled my insurance claim filed, speaking with BS2. He’s a polite and helpful. Thank you.
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Posted 2 weeks ago
Polite helpful man .excellent service dealt with promptly.
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Posted 2 weeks ago
SA3 was very helpful talked me through everything thoroughly I’ve been with lots of insurance companies over the years but this is the best by far
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Posted 2 weeks ago
SA3 was very helpful during my claim. She was patient with me as I had a few questions having never claimed before and so e of the questions that I had were probably repetitive. She ensured everything was clear and asked if I had any further concerns, etc. It was a ‘refreshing’ service as I’d just had a poor service from a previous colleague.
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Posted 2 weeks ago
Very helpful, Bradley (BS1) covered all aspects of my claim and made me feel comfortable and at ease, I felt assured that my case would be dealt with efficiently and professionally, thank you.
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Posted 2 weeks ago
SA3 was polite and very helpful also explained everything in detail.
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Posted 2 weeks ago
Very pleasant lady and helpful sorted out my problem
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Posted 2 weeks ago
EB3 was really helpful and reassuring for me thank you so much
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Posted 2 weeks ago
Very polite and friendly
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Posted 2 weeks ago
Easy to deal with and very informative SS6 was clear and helpful
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Posted 2 weeks ago
Sa3 was very polite and helpful, no complaints, the system sounds well organised
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 11,549 reviews