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One Call Claims Reviews

4.8 Rating 11,561 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,561 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent customer service as always. Thank you.
Helpful Report
Posted 2 weeks ago
CB3 - lovely to talk to to you re hire car & reporting - on holiday for 1wk - can confirm car will remain secure in drive during 31Dec-07Jan due to rental garage being closed over holidays. Thank you for your kind assistance & service during this stressful time.
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Posted 2 weeks ago
It was a quick online chat that was resolved quickly
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Posted 2 weeks ago
Nice call handlers, however very overwhelming to the elderly customer due to all of the detailed questions
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Posted 2 weeks ago
GS1 was helpful and clear in explaining the situation and reason for contact. I very much valued her understanding and she was attentive and empathetic. Thank you .
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Posted 2 weeks ago
MP4 was very helpful and professional and explained everything clearly.
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Posted 2 weeks ago
EC2 Today has been fantastic, informative, supportive and very professional at the start of this journey, thank you
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Posted 2 weeks ago
Helped with arranging repair and courtesy car for a later date. Clear, quick and pleasant to deal with! 10/10
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Posted 2 weeks ago
Very helpful staff, MP4 explained everything clearly.
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Posted 2 weeks ago
I have been a customer with one call for years they have been very helpful and quick with good price policys and pleasent call staff.
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Posted 2 weeks ago
Very smooth operation MP4 was very helpful and made my claim easy to agree, many thanks MP4.
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Posted 2 weeks ago
Really helpful and understanding
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Posted 2 weeks ago
DAISY was clear on the phone and patient.
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Posted 2 weeks ago
Toni was excellent, so efficient. Polite .helped in so many ways TW3
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Posted 2 weeks ago
AC3 was calm, helpful and very reassuring, going that extra bit to ensure I knew exactly what was happening. He answered all my queries and checked exactly how they could respond to my specific enquiry
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Posted 2 weeks ago
Feel like I'm being ignored eventually got a phone number & called got in touch with a person called JOEL & if he does what he promised hopefully the hire car will be sorted my insurance company are not keeping me updated
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Posted 2 weeks ago
NTI was very good at making me feel at ease. Made the process of my claim easy.
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Posted 2 weeks ago
Saskia was very helpful. She gave me the key information that I needed and ensured that processing my claim was smooth.
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Posted 2 weeks ago
Covered everything I needed to know.
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Posted 2 weeks ago
Easy quick service.
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 11,561 reviews