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One Call Claims Reviews

4.8 Rating 11,664 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,664 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful, clear advice and instructions given to resolve claim.
Helpful Report
Posted 4 weeks ago
Great service,yet again. CB3 answered my question professionally and treated me with great respect. Thank you.
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Posted 4 weeks ago
EC2 called me today. She was very polite & explained everything to me
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Posted 4 weeks ago
Recieved a call from AK1 updating me on the status of my car. So pleasant and really helpful.
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Posted 4 weeks ago
CB3 the call was very professional. Five stars all the way.
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Posted 4 weeks ago
Spoke to someone on the phone who spoke far to quickly who directed me to the cat chatted to MF1 who was excellent and ver y professional answered all my questions and reduced my stress level considerably
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Posted 4 weeks ago
MP4 was really helpful and knowledgeable. Contacting through the chat was easy and efficient. I wasn’t left waiting for ages for replies to my questions.
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Posted 4 weeks ago
Very successful discussion. RT4 understood the problem very well and quickly. All questions were answered. Thank you very much RT4!
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Posted 4 weeks ago
MP4 was very helpful in resolving my query.
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Posted 4 weeks ago
Both llm2 and aw3 have very professional, helpful and caring with me regarding my recent accident thank you
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Posted 4 weeks ago
Very friendly efficient service. Thank you TS6!
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Posted 4 weeks ago
Tom TW6 has been really helpful, friendly, polite and very quick helping to process my enquiry. Very satisfied, thanks
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Posted 4 weeks ago
AC3 was very user friendly, calm, informative and all communication was clear and helpful
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Posted 4 weeks ago
Went through my first claim process (unfortunately) but the call handler JH1 was very helpful and took the time to go through questions and wait for my answers, as well as took the time to ensure the accuracy to any questions I asked. Hopefully the process goes well, and I appreciate the well wishes at the end of the call.
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Posted 4 weeks ago
Jt4 so very helpful polite & friendly. Thank you very much for your great customer service. Much appreciated!
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Posted 4 weeks ago
Daisy was friendly and helpful
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Posted 4 weeks ago
Was helpful and with clear advice given very satisfied kk2
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Posted 4 weeks ago
I would like to thank MH3 for her help today very helpful and polite it was nice talking to you this morning thank you
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Posted 4 weeks ago
This company have been very good in dealing with my claim really efficient Todays call was handled by KG3 talked me thru all the next steps Wonderful to deal with efficient people rare these days
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Posted 4 weeks ago
MH3 was very personable and enabled the car replacement to be made easily.
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Posted 4 weeks ago
One Call Claims is rated 4.8 based on 11,664 reviews