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One Call Claims Reviews

4.8 Rating 11,664 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,664 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
SF4 has gone the extra mile these last two days, everyone we have spoken to had been helpful and polite however SF4 has been extra helpful in resolving my claim and moving it forward. Thank you.
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Posted 4 weeks ago
First time iv ever called an insurance company didn't know what to do put a ease straight away everything was done for me. I just had to answer questions excellent service felt a lot better.
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Posted 4 weeks ago
Really helpful service from TB7. Comprehensive and responsive in gathering and understanding what had happened in my incident
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Posted 4 weeks ago
Jaimee was really understanding and compassionate, thank you for making the process easier for me as I was still quite stressed by the whole thing. You were great x
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Posted 4 weeks ago
AC3 Was very helpful and helped me deal with the problem. He also advised me on the next steps and what to expect.
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Posted 4 weeks ago
Excellent service by JM2. Very helpful
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Posted 4 weeks ago
First time I have ever needed to call an insurance company to claim, daisy was lovely and calm, made a horrible situation having to discuss alot easier, thank you, just a waiting game for an outcome
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Posted 4 weeks ago
Excellent responsive service
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Posted 4 weeks ago
Once I got through to One Call and could speak to a person they were very helpful and well informed. However, it took a while to reach a person, and a lot of time was wasted listening to recorded messages or attempting to get an answer from the virtual assistant. The two staff members I eventually spoke to were both extremely helpful and well informed.
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Posted 4 weeks ago
Excellent customer service. Advised of the complete process. Cannot comment highly enough about your service.
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Posted 4 weeks ago
Very helpful and explained things clearly
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Posted 4 weeks ago
MP4 has been very helpful with responding to all questions I have had regarding my claim over the past couple of days on the live chat, with quick, clear and to the point answers. On a whole I have been very satisfied with my service and would recommend one call claims due to this great costumer service.
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Posted 4 weeks ago
SA3 Excellent service very efficient
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Posted 4 weeks ago
Brilliant service thank you
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Posted 4 weeks ago
Really clear and helpful, hopefully the rest of the claim will go as smoothly
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Posted 4 weeks ago
Very efficient and polite, gave me time to take everything in, would recommend her. SM1
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Posted 4 weeks ago
CB3 was extremely efficient, polite and possessed excellent customer service skills. Thank you for this excellent service.
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Posted 4 weeks ago
Friendly business-like call.
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Posted 4 weeks ago
Quick, personable and dealt efficiently with all issues.
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Posted 4 weeks ago
Quick, personable and dealt efficiently with all issues.
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Posted 4 weeks ago
One Call Claims is rated 4.8 based on 11,664 reviews