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One Call Claims Reviews

4.8 Rating 11,664 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,664 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
RT4 was very patient and helpful. I now feel confident that everything is documented and hopefully resolved soon
Helpful Report
Posted 4 weeks ago
BS1 was Very helpful and explained everything in great detail
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Posted 4 weeks ago
Many thanks to MP4. He was very helpful.
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Posted 4 weeks ago
Tw6 (tom) was helpful and explained all very well, although I was disappointed with my vehicle valuation, I appreciated his efforts to help me
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Posted 4 weeks ago
Great professional service, very helpful and informative, answered all my concerns with ease.
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Posted 4 weeks ago
CB3 was efficient and nothing was too much trouble. Many thanks. Can't wait to get my car back.
Helpful Report
Posted 4 weeks ago
MF1 Melissa was very helpful and dealt with my claim extremely swiftly...thank you!
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Posted 4 weeks ago
Efficient and helpful. My problem was solved quickly.
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Posted 4 weeks ago
Friendly, efficient customer service. Thank you!
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Posted 4 weeks ago
Very good , clear information and acted very quickly.
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Posted 4 weeks ago
MB5 was excellent today. She handled my call very well. She helped to solve my issues. Excellent customer services.
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Posted 1 month ago
BS1 was brilliant. They were very calm, informative and empathic. Just what I needed about 90 minutes after an accident.
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Posted 1 month ago
I spoke with their employee today (MH3) she was great, very efficient and polite. Claiming for a motor accident is not a pleasant experience but she did a good job of making it a seamless experience. Well done
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Posted 1 month ago
Excellent communication skills , easy fast process
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Posted 1 month ago
NJ1 Amazing service thanks so much fully helpful kind considerate and explained everything perfect excellent member of staff
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Posted 1 month ago
EC2- Esther! What an empathetic and helpful person. She dealt with our problem extremely efficiently putting us at ease.We are so thankful that it was her who connected to our call!
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Posted 1 month ago
Thank you JW3, Dealt with my enquiry quickly and pleasently.
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Posted 1 month ago
Very good and thorough information collection
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Posted 1 month ago
LV5 was very helpful. He explained everything that we need to do and was very reassuring. Excellent service.
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Posted 1 month ago
LV5 was very helpful. He explained everything that we need to do and was very reassuring. Excellent service.
Helpful Report
Posted 1 month ago
One Call Claims is rated 4.8 based on 11,664 reviews