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One Call Claims Reviews

4.8 Rating 11,665 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
My problem was resolved with BS1 efficiently, respectfully and with kindness.
Helpful Report
Posted 1 month ago
Customer services person was fine - very polite. Unfortunately couldn’t give me a definite answer to my query - would I be able to claim back £60 collision damage waiver for hire car. All along I have been told I would have no charges to pay for a no fault claim, but it appears there is no guarantee of this.
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Posted 1 month ago
EC2 polite and helpful. Thanks!
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Posted 1 month ago
The operative (SA3) was very clear, concise and helpful through the process of sorting out repairs to the car.
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Posted 1 month ago
Following my accident, JW1 kindly and calmly took me through the process of making a claim and securing a hire car. My experience was a relaxed and caring attitude from JW1. Thank you
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Posted 1 month ago
Very quick and helpful. Was given an update on the process.
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Posted 1 month ago
Thank you Ebony (EB3)for your help with my claim. Your patience and empathy for my situation was appreciated.
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Posted 1 month ago
Helped me through the process, with each step, very kind, understanding and a warm presence.
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Posted 1 month ago
CB3 is at last someone who has put me in touch with the correct department. Thank you so much
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Posted 1 month ago
Great friendly customer service by KG5. Very helpful and explained everything very well putting me at ease and explained next steps very well. Thank you
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Posted 1 month ago
Jess was very helpful and quick to respond
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Posted 1 month ago
They where very good
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Posted 1 month ago
Very friendly thanks toSA3
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Posted 1 month ago
MP4 was very helpful and sort d out my enquiry straight away giving me the right information.
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Posted 1 month ago
Very good service, clear consumer information.
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Posted 1 month ago
Great service and customer service whilst lodging my claim. Special thanks to BS1 who was very helpful and supportive
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Posted 1 month ago
The lady we spoke with was very nice and showed compassion towards us
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Posted 1 month ago
The call from AK1 was on time as planned. She was very helpful in discussing a strategy to help resolve an issue about possible third party involvement in our incident.
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Posted 1 month ago
Hi I spoke with a young man this morning LV5. He was polite, informative and friendly.
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Posted 1 month ago
Esther today was very helpful, and left me feeling a bit more positive that things might start happening regarding my claim.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,665 reviews