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One Call Claims Reviews

4.8 Rating 11,665 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Spoke to Ebony today and I felt she went above and beyond my expectation. She was very helpful and informative and made me feel as tho my claim was going in the right direction at this very upsetting and worrying time . 10 stars ⭐️
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Posted 1 month ago
Polite efficient service.
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Posted 1 month ago
Good friendly communicator.
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Posted 1 month ago
The operative was professional and sympathetic.
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Posted 1 month ago
Rebecca was very efficient, professional and explained the process clearly. Her customer service skills were excellent and I was impressed with how she handled my call.
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Posted 1 month ago
The young lady explained everything very clearly, put me at ease and was very clear in her explanations.
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Posted 1 month ago
Efficient and understanding call handling
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Posted 1 month ago
The lady on the phone simply and efficiently gathered information about the the timing of the theft and answered all my questions.
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Posted 1 month ago
I spoke to EB3 and she was very helpful. Everything was explained fully and clearly. I was very satisfied at the end of the call. EB3 left me feeling relieved and hopeful that my claim will be dealt with swiftly. Thank you for your help.
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Posted 1 month ago
Great Service. No issues everything run smoothly. Can't fault anything
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Posted 1 month ago
Glad I can speak to a person on the end of the phone who was helpful and helped me to progress along the way to answer my question.
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Posted 1 month ago
Lovely well spoken lady talked me thru everything. Thank you
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Posted 1 month ago
I was given good information and details by SA7 he was very polite.
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Posted 1 month ago
Absolutely brilliant ! Dealt proffesionally by RS1 so polite and swift.👍🍻
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Posted 1 month ago
Very helpful, polite and informative
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Posted 1 month ago
James (JM2) was very helpful guiding me through making an accident claim. He explained every step of the process clearly, making sure I understood it all. Thank you James!
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Posted 1 month ago
I had a conversation with a girl named NZ1 and she explained it to me very nicely.She listened to my problem and solved it.
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Posted 1 month ago
Very thorough, very professional and very reassuring. My mind is at rest regarding recovery of the vehicle and a replacement car after mine caught fire.
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Posted 1 month ago
Always able to speak with someone about the situation
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Posted 1 month ago
Amazing customer 10/10 was patient with all the questions I had and nothing was too much trouble. Call handler C16 was amazing!
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,665 reviews