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One Call Claims Reviews

4.8 Rating 11,665 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent customer service by RT4 .
Helpful Report
Posted 1 month ago
It was easy to report the accident once I'd go to the front of the phone queue. Both of the young men who processed my claim were friendly, polite and professional. I felt reassured by the whole process.
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Posted 1 month ago
My experience with one call was a pleasant surprise they were exceedingly helpful and made me feel at ease.
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Posted 1 month ago
Helpful, Patient and kind
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Posted 1 month ago
I spoke to the agent DK3 for claim my car insurance today, he’s so helpful and polite and very professional. Thank you so much DK3.
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Posted 1 month ago
Pleasant and concise process. Listened and took the details while explaining the process
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Posted 1 month ago
The lady I spoke too was very helpful and did her best, unfortunately her hands are tied and I am still with no courtesy car and no repairer.
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Posted 1 month ago
A very helpful assistant took all the details to progress my claim
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Posted 1 month ago
JM2 was very helpful and easy to deal with.
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Posted 1 month ago
SF5 was polite, professional and informative
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Posted 1 month ago
Jw1 Dealt with my claim quickly and professionally. Was very helpful and informative
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Posted 1 month ago
Advisor was knowledgeable, friendly and able to handle my claim. Was an easy process.
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Posted 1 month ago
Call handler was very pleasant and explained the process
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Posted 1 month ago
DK3 was very straightforward and helpful. He dealt well with the process and details involved in the incident. He was relaxed and personable.
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Posted 1 month ago
NZ1 was very patient , confirming that I was okay and answered all questions that I asked with no issues at all.
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Posted 1 month ago
Call handler KH8 is very professional and clear in her instruction. Great service.
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Posted 1 month ago
Very helpful service
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Posted 1 month ago
Very friendly and helpful staff
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Posted 1 month ago
Both people I spoke too were very friendly and courteous .Explained everything to me about the claim so I feel confident Thankyou
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Posted 1 month ago
The staff are friendly and helpful
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,665 reviews