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One Call Claims Reviews

4.8 Rating 11,665 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
After some difficulty finding my details James (user name JM2) took me through the process of making a claim and was calm, professional and very helpful.
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Posted 1 month ago
Great customer service from MF1 found out what I needed to know
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Posted 1 month ago
LV5 was polite, patient and explained the process to me in a manner that was clear
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Posted 1 month ago
Very pleasant and helpful ☺️
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Posted 1 month ago
Communication excellent kept upto date every step of the way
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Posted 1 month ago
BS1 was super helpful, thank you for your patience and understanding 😊
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Posted 1 month ago
TG2 handles the call well to arrange return delivery of my car. Nice voice. easy to follow what was being stated.
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Posted 1 month ago
Thank you for your assistance today JW3, you were really helpful
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Posted 1 month ago
Thank you for your time today it was really helpful
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Posted 1 month ago
Was really happy with how fast and effective the service was and also the friendliness, making it a lot easier to deal with.
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Posted 1 month ago
MP4 -very polite and helpful during our live chat and resolved my query quickly.
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Posted 1 month ago
Dealt with SM1 today and her help was invaluable as we had a few hiccups with forms on my side and she guided me to to a satisfactory outcome thank you SM1 for all that you did and now I can get my car fixed .
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Posted 1 month ago
I had the most caring, patient service from Lima Victor 5 and another lady before him, whose name unfortunately i didnt get, after reporting my crash this morning. Everything was explained professionally and with compassion and all of my daft questions were answered. I was made to feel valued and also cared about, and after an ordeal of a crash, that is more important than anything.
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Posted 1 month ago
Reference NZ1 customer service was excellent
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Posted 1 month ago
Excellant customer service SM1
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Posted 1 month ago
MP4 very helpful with queries I had and explained everything clearly
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Posted 1 month ago
Friendly and knowledgable staff
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Posted 1 month ago
Easy to talk to. Very knowledgeable and polite. To the point and quick to deal with all queries I had.
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Posted 1 month ago
Joe was very helpful at a stressful time and talked me through the whole process calmly. Thank you!!
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Posted 1 month ago
AC12C was extremely helpful and patient when dealing with my issues. Clear, instructions and advice given, during a very difficult situation, which was causing me considerable concern. Many thanks to all involved over the last few days. Excellent work.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,665 reviews