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One Call Claims Reviews

4.8 Rating 11,665 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
CN3 was very helpful. R ecovery vehicle arrived promptly and what we needed to do was explained. Thanks.
Helpful Report
Posted 1 month ago
Straight forward dealing with SA7
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Posted 1 month ago
Quick and efficient
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Posted 1 month ago
Terrible customer service. All words and no action.
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Posted 1 month ago
Spoke with Agent TW6, he was very helpful and dealt sensitively with my enquiry. 10/10
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Posted 1 month ago
Helpful, fast and polite.
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Posted 1 month ago
Good to be able to get someone quickly yo help on online chat
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Posted 1 month ago
Quick and straightforward changes made to my requests, ‘SM1’ was very efficient, understanding and helpful.
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Posted 1 month ago
CB3 very helpful
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Posted 1 month ago
Helpful and professional
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Posted 1 month ago
A very helpful interviewer but the line was not clear at times so some difficulty in hearing occasionally.
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Posted 1 month ago
Very helpful and quick
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Posted 1 month ago
Helpful service
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Posted 1 month ago
Spoke with Katie (KG4)today, following my incident. Couldn't be more helpful and informative. Very positive experience
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Posted 1 month ago
Spoke to Ebony today, she was easy to talk to and understanding 🙂
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Posted 1 month ago
We spoke with TP8 today, sorry forgot her name. She was thorough and very helpful. A sensitive dealing with a difficult experience.
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Posted 1 month ago
Ebany was very efficient abd understanding.
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Posted 1 month ago
I spoke to Ebony (EB3) today and she was great. Very friendly, helpful, approachable and professional. Thank you Ebony!
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Posted 1 month ago
Thorough good service
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Posted 1 month ago
Great service. Ebony was efficient and understanding.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,665 reviews