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One Call Claims Reviews

4.8 Rating 11,536 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,536 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
As ever, after speaking to agent code Sp3. They were courteous and polite.
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Posted 1 week ago
Kind calm and helpful
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Posted 1 week ago
Friendly informed happy Straight forward process very impressed with the call handler
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Posted 1 week ago
I was informed of information that I didn’t know that ultimately effects my claim.
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Posted 1 week ago
Everything clearly explained and very efficient
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Posted 1 week ago
JW5, so helpful, patient and understanding. Thank you!
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Posted 1 week ago
AC3 was very helpful & resolved my query. Strongly recommend contacting if you have any queries with your claim
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Posted 1 week ago
Helpful and explained everything
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Posted 1 week ago
Very helpful complete my claim in an exceptional way
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Posted 1 week ago
JW1 WAS A VERY PLEASANT AND HELPFUL PERSON HE WENT THROUGH EVERYTHING THOROUGHLY AND WAS VERY CONSIDERATE 10 OUT OF 10
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Posted 1 week ago
SA3 was very polite and very helpful thank you
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Posted 1 week ago
Handled & explained very professionally
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Posted 1 week ago
Quick helpful service to arrange repairs thanks AC3
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Posted 1 week ago
Daisy was very helpful to me today in that she was empathetic to my situation and I am very happy with the way this young lady conducted the call. The reason why iv dropped a star from a 5 star to a 4 is the way I found in contacting daisy was rather stressful and confusing on the one call number if you could make this a little simpler then you'd get a five star rating so over all I’ll give you 4stars but for Daisy (DH8) I’d give a 5star rating.
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Posted 1 week ago
Fast service
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Posted 1 week ago
Everyone very helpful - especially TA 4 - but I am a bit concerned that you have been chasing me for information several weeks after this claim was settled in full.
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Posted 1 week ago
SA7 - Clear Information. Thank you...
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Posted 1 week ago
Jw3 was very helpful on the phone explaining exactly what I need to do when I felt that the pay out the 3rd party offered me wasn't enough
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Posted 1 week ago
JT4 was helpful . Easy to access the chat and prompt response .
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Posted 1 week ago
Very efficient service so far in dealing with my claim. Tom (TW6) has been helpful in getting my settlement paid promptly.
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Posted 1 week ago
One Call Claims is rated 4.8 based on 11,536 reviews