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One Call Claims Reviews

4.8 Rating 11,542 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,542 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Fast service
Helpful Report
Posted 1 week ago
Everyone very helpful - especially TA 4 - but I am a bit concerned that you have been chasing me for information several weeks after this claim was settled in full.
Helpful Report
Posted 1 week ago
SA7 - Clear Information. Thank you...
Helpful Report
Posted 1 week ago
Jw3 was very helpful on the phone explaining exactly what I need to do when I felt that the pay out the 3rd party offered me wasn't enough
Helpful Report
Posted 1 week ago
JT4 was helpful . Easy to access the chat and prompt response .
Helpful Report
Posted 1 week ago
Very efficient service so far in dealing with my claim. Tom (TW6) has been helpful in getting my settlement paid promptly.
Helpful Report
Posted 1 week ago
The young man was so helpful and sympathetic I was worried about dealing with insurance etc but he was brilliant
Helpful Report
Posted 1 week ago
Getting through to One Call was hard work, the general phone number was of no help. Once we found the garage number everything was excellent from the lady we spoke to SA3. Thanks
Helpful Report
Posted 1 week ago
TW3 was very nice and polite and most importantly very helpful Tankyou so much I was feeling upset and TW3 really helped me
Helpful Report
Posted 1 week ago
TP8 - Very professional person . Explained all aspects of the reasons of the call succinctly.
Helpful Report
Posted 1 week ago
Calm and reassuring Took her time and not rushing to get it over with Happy to go back over anything Nice calm ladie
Helpful Report
Posted 1 week ago
Spoke to Jake (JH1). Very helpful and answered all my questions.
Helpful Report
Posted 1 week ago
Had a follow up call from HW6 enquiring about my well being the day after an accident. Polite,efficient and courteous. Thank you.
Helpful Report
Posted 1 week ago
Very helpful answered all my questions
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Posted 1 week ago
very helpful and great customer service!
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Posted 1 week ago
A very quick and straightforward process. Claim, submitted digitally, approved in smoothly, and the representative, CA4, was very helpful indeed. Good service so far.
Helpful Report
Posted 1 week ago
Quick and easy confirmation of status.
Helpful Report
Posted 1 week ago
Once again your company has been so helpful and understanding in a difficult situation. Put at ease and all questions put across easily to answer.
Helpful Report
Posted 1 week ago
Prompt Clear advice Empathetic
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Posted 1 week ago
Helpful, efficient and professional service from TG2
Helpful Report
Posted 1 week ago
One Call Claims is rated 4.8 based on 11,542 reviews