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One Call Claims Reviews

4.8 Rating 11,548 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,548 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Customer service was excellent, very helpful and friendly, UK based call centre.
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Posted 1 week ago
JT4 was efficient, fast and dealt with my query professionally Thank you
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Posted 1 week ago
JW3 was very helpful and put my mind at rest about the ongoing claim
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Posted 1 week ago
Agent JM2 was very helpful in getting the claim directed to the right department, even apologising for the somewhat protracted questionnaire over the phone. He explained what would happen next, and also what my options would be if I wished to pursue my claim (& all the legal stuff that goes with these calls).
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Posted 1 week ago
Very happy with service of the call
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Posted 1 week ago
TG2 was efficient, and explained the procedure well. I look forward to the next step.
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Posted 1 week ago
Great customer service
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Posted 1 week ago
Jo was friendly and helpful as well as very efficient. She was able to explain all my queries in a way I could understand.
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Posted 1 week ago
One Call Insurance is outstanding due to its exceptional service. It is commendable that they prioritize customer satisfaction. Their dedication to providing excellent support is truly noteworthy. I appreciate that their team goes above and beyond to assist clients. This commitment to quality truly sets them apart.
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Posted 1 week ago
Excellent service TW6 was very professional, but also patient and kind. He ensured that I understood the option that was being offered to settle my no fault claim
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Posted 1 week ago
JW1 was very helpful and understanding great asset to your company
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Posted 1 week ago
Great service kindly understanding and fully explained everything
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Posted 1 week ago
MF1 was most helpful in dealing with my query
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Posted 1 week ago
Conversation was very good and clear just a little too much content that's all happy new year
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Posted 1 week ago
Excellent service Clear, friendly, proactive Thoroughly recommended
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Posted 1 week ago
Very helpful assistant on the phone
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Posted 1 week ago
JW1 was very helpful and kind. So far my experience has been good. I haven't heard anything back though so that's why my score is 4 not 5! I'm sure it will be 5 once my van is fixed!
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Posted 1 week ago
Contact from One Call was very quick and helpful and every aspect of the claim process was clearly explained
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Posted 1 week ago
I had made a mistake on my claims form and had submitted it. The team were so helpful, thank you for understanding.
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Posted 1 week ago
The process was really simple to report a claim, the service was great and personable and made a distressing time really relaxed. CG2 was absolutely wonderful - thank you!
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Posted 1 week ago
One Call Claims is rated 4.8 based on 11,548 reviews