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One Call Claims Reviews

4.8 Rating 11,548 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,548 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
My claim was handled rapidly and professionally by operator TB7 who showed extensive knowledge and compassion during our call, which I was grateful for.
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Posted 1 week ago
Polite and very helpful.
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Posted 1 week ago
JW1 was very friendly and helpful.
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Posted 1 week ago
CB3 was very helpful and explained the process of collecting my car and providing a hire car. He was very patient whilst I tried to get someone to be there for the changeover. Thanks you.
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Posted 1 week ago
GS1. Really helpful and explained carefully and clearly. I found her help very reassuring and she was very understanding. Thank you.
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Posted 1 week ago
Absolutely delightful service and was very helpful, couldn't be more happy with the customer service.
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Posted 2 weeks ago
Whilst it has been a very stressful time, unfortunately my accident happened on boxing day. I have found those I have spoken to have been willing to listen and help. It's a shame there is not a dedicated phone number for you to be able to talk to someone.
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Posted 2 weeks ago
Spoke to advisor regarding claim. Was professional & helpful
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Posted 2 weeks ago
The was professional and polite. Responded to my enquires and connected me to the appropriate department.
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Posted 2 weeks ago
Having had quite a few phone calls from them over the past week I can but only praise them . They have answered all my questions and been very helpful in every aspect ⭐️⭐️⭐️⭐️⭐️
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Posted 2 weeks ago
Jake (JH1) was extremely helpful & patient with what was a long call. He was very professional and it was not only a pleasure speaking with him but also reassuring.
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Posted 2 weeks ago
Unable to assist me with my enquiry but did give me a phone no to get to the right place.
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Posted 2 weeks ago
The boy was very helpful.
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Posted 2 weeks ago
They looked into my query as requested
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Posted 2 weeks ago
Great customer service so far… But obviously the claim has not actually progressed yet, so I’ll save judgement for afterwards. KK2 was helpful and polite.
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Posted 2 weeks ago
Customer service was excellent.
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Posted 2 weeks ago
TW6 was most helpful and answered all my queries. A good service, thank you.
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Posted 2 weeks ago
One call was very helpful my car was taken away promptly advised they would be in touch to let me know what was happening with my vehicle
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Posted 2 weeks ago
My call was dealt with in an efficient and courteous manner by LS9.
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Posted 2 weeks ago
The agent took his time and explained everything to me so I understood the options. He was well informed and courteous throughout and I valued his help. I felt reassured and supported through the stress of the situation. Thank you for this valuable service
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 11,548 reviews